Business Management

Did You Achieve Your 2008 New Year's Resolution?

In our January 2008 issue, NAILS published the new year's resolutions for about a dozen readers. We are checking back in to see how they did.

Gale Pyles, Studio 21 Salon and Spa, Gurnee, Ill.

Resolution

Achieved?

Details

'09 Resolution

  • to increase revenue by growing each of the 14 nail techs by setting goals in three areas: number of requested clients,
    number of total services completed, and retail to sales percentage

  • to offer coaching sessions to improve nail techs’ weak areas and have ongoing training

  • to grow the department by 15% and hold contests three to four times a year to boost the excitement for growth 

Partially

“We work on a level system and three nail techs have jumped levels, which means they have increased their total number of guests, total number of services, total service dollars, and total retail. Overall, our revenue numbers have stayed the same as last year, which I consider to be an accomplishment when you consider we had several staff changes. We achieved the coaching goal. We meet every six weeks to discuss individual goals and how to better achieve them. We have also had three classes this year to boost skills both technically and with overall customer service skills. Though we did not see a 15% increase I feel that overall we had a successful year and saw our techs grow financially and professionally.”
 

  • to see at least a 5% growth as a department

  • to add two more techs

  • to offer continuing education two times a year

  • to kick off the year with a prebook contest

 

 

Gissell Telvi, Darren's Hair Salon, Glen Cove, N.Y.

Resolution

Achieved?

Details

'09 Resolution

  • to attend some educational seminars for both my product and clientele

  • to expand my service offerings

  • to volunteer my services to those who are less fortunate

Partially

“Since last year I have entered a weight loss program at a rehabilitation center. I’ve been here almost a year and have lost over 100 pounds. While being here I volunteer my time and services to the residents that are in physical and occupational therapy. Most get manicures or just fi led and polished nails. While I am here I’m trying to focus on myself and my health so when I reach my goal I can attend classes and freshen up my services for when I get back to Darren’s Hair Salon."

  • the same as my 2008 resolutions — it will take some time to work on myself, my education, and the
    people who need my services

 

 

Holly L. Schippers, CND education ambassador, Bussey, Iowa


Resolution

Achieved?

Details

'09 Resolution


  • to reach as many nail professionals in the Midwest as I can — to give them education, support, and confidence to help them improve and advance their careers

Partially

“This goal isn’t necessarily unattainable, but unending. There’s always a need for education to keep up with the current science and trends as well as new students coming into the industry. I hope to always strive to reach anyone in the Midwest who wants to advance and further herself with education. I make that promise to them and to myself every year.”

  • to expand my 2008 resolution to include everyone, everywhere; to help any nail professional in my path no matter where it may be to increase profits, knowledge, and confidence

 

 

Kathleen M.M. Ringwood-Wood, My Nails Rock!, Poughkeepsie, N.Y.

Resolution

Achieved?

Details

'09 Resolution

  • to be one of the best nail artists in the country, doing everything from photo shoots to videos to print ads and to be the one called when someone wants something “special” created

  • to teach what I know about nail art

Partially

“I am well on my way to making my resolutions a reality. I was asked to be a part of the Madison’s Who’s Who of American Business Women for 2008-2009. A while ago, I was asked by Nails International to submit some of my artwork. They will now appear in the February 2009 issue of a magazine published in Greece titled Vivere Nails. In September, I received a phone call from celebrity nail tech, Bernadette Thompson, inviting me to do some nails for a fashion show in New York City. I was a nail tech with her and another tech for the 6119 Maurice + Illana Sunderland Launch Event held at The Glass Houses at the Chelsea Arts Tower, then we whisked off to do nails for the 10-year anniversary show for Sean John collection by Sean “Diddy” Combs taking place at Macys. In January of 2009, I will be attending a seminar, conducted by Bernadette Thompson, on exactly what I’m looking for. We will be getting advice and education on becoming a freelance nail tech.”

 

  • to continue on my 2008  resolution  — anything is possible

 

Keywords:   New Year's  



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