Profiles

Secrets to a Long-Lasting Salon

What happens when two recent nail graduates interview a handful of veteran salon owners to find out the secrets to a long-lasting salon? They were privy to a host of knowledge from a combined 132 years of salon experience. Here they share it with you. 

Veteran Tech: Maisie Dunbar

Salon Name: Maisie Dunbar Spa Lounge, Silver Spring, Md.

Years in Business: 19

Number of nail techs/employees at salon: 9

Interviewed by: Starr

Q: What is the secret to keeping your salon open so long?

A: Being true to who I am — I don’t compromise and I’m committed to education (staying ahead of myself). I have also been innovative and understand that, for me, failure isn’t an option.

Q: Can you give at least three secrets to success for a long-term salon?

A:  1. Understand you will be the first one there and the last one to leave.

2. Operate your business with integrity.

3. Educate yourself and your team constantly. 

Q: Do you have any advice for new techs beginning their career?

A: Find a great mentor. Arrive to work on time. Never forget the people who help you. Always remain humble. Remember, you are in the business of selling beauty; you always have to look like it. Be honest. And don’t burn any bridges. 

 

Veteran Tech: Ami McClure & Traci Dungan

Salon Name: ProFiles, Cape Coral, Fla.

Years in Business: 16

Number of nail techs/employees at salon: 18

Interviewed by: Karyn

Q: What is the secret to keeping your salon open so long?

A: It’s all about the staff! Keep your staff happy and they will keep the clients coming back.

Q: Can you give at least three secrets to success for a long-term salon?

A:  1. Keep your staff happy.

2. Create a healthy and encouraging work environment.

3. Be a present salon owner.

Q: Do you have any advice for new techs beginning their career?

A: If you are opening a salon, you can’t do it all! It’s been hard to learn to delegate, but your chances of a happier, longer career in this industry will be greater with a good business partner. For nail techs: Keep up on trends, go to shows, attend classes, and find a way to make yourself different and then market your differences. There are nail shops in every plaza in every city. What are you going to do to stand out?

 

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