staff training


Personnel Issues Are Getting the Better of Me
  • October 21, 2013
  • NAILS Magazine

Month three of Graffiti Nail Bar’s new location has been more than a handful and to say it’s been interesting is an understatement. I’ve had a few manicurists inquire about working at GNB over the last

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Keywords: staff training  
Hiring with No Management Experience
  • September 16, 2013
  • NAILS Magazine

I had my very first interviews with some really great manicurists. The crazy part about all this is I have never been in management before in my life, so this was a completely new experience for

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Keywords: staff training  
My Groupon Client Retention Rate is 20%
  • August 26, 2013
  • NAILS Magazine

I wondered what I would blog about after the whole renovation, opening few weeks, and settling in. I thought it would get pretty mundane after that, but, no, life after moving is a whole other story.

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Keywords: marketing/promotions   public relations   retailing   staff training  
Balancing Motherhood and Work
  • June 13, 2013
  • NAILS Magazine

Summer has officially started for us here in Virginia. Schools are out and, as many others, I made the list for "worst end-of-the-year moms" :)Between tardies, gluing junk to homework, and reading baby books to save

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Keywords: clients   staff training   Virginia  
Not Good at Saying No
  • June 11, 2013
  • NAILS Magazine

Where to start...where to start...well, let's start with: Why start over? When I graduated from nail school I was immediately hired at a busy full-service salon, and I started working hard to build a clientele. I

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Keywords: clients   salon decor/design   staff training  
4 Tips for Opening a Nail Salon
  • April 10, 2013
  • NAILS Magazine

Reflecting back over the last year, it amazes us how much we have accomplished with a tiny budget. Not once have we regretted opening Polish Salon, and the future is starting to look good because we

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Keywords: marketing/promotions   salon decor/design   staff training  
Multi-Tasking: Anniversary Events, New Tech, and School Opens Soon
  • March 13, 2013
  • NAILS Magazine

March is halfway over, but I’m totally not ready for Spring! Speaking of Spring, we are celebrating our anniversary for a whole week, March 18-23, with specials, new products, and menu changes. I was a little

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Keywords: salon services   staff training  
I'm Trying to Open a Nail School
  • February 4, 2013
  • NAILS Magazine

Hello nails addicts, I can’t believe how quickly time flies. I missed a whole month of blogging. In case you were wondering what I’ve been doing, I’m working on a new nail training school that is

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Keywords: staff training  
Year-End Inventory
  • December 18, 2012
  • NAILS Magazine

Only two more weeks, and we will welcome 2013. I can't believe it. Time flies by when you're so busy. I wish I could stop time, so I could finish everything I want to do. But

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Keywords: salon decor/design   staff training  
Car Accident and Searching for a New Tech
  • October 25, 2012
  • NAILS Magazine

It has been a tough October for me. First, I lost one of my techs. Even though business slows down around this time of year, I still need to find a replacement. It's been three weeks,

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Keywords: staff training  
Q & A: Can I open without traditional pedi spas?
  • September 14, 2012
  • NAILS Magazine

I'm looking to open a nail bar in my home country, Nigeria, and I'm doing a lot of research at the moment. While it's fun (the creative side), I'm having a few challenges already. I really

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Keywords: Q&A   salon decor/design   salon services   staff training  
Hats Galore
  • July 19, 2012
  • NAILS Magazine

I’ve never been a hat person. I have worn a hat or two, mostly during the winter, but other than that, hats are not very me. However, the entrepreneur in me always has that crafty little

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Keywords: Makeda   marketing/promotions   public relations   salon services   staff training  
Q & A: Is customer service experience enough to open a successful nail salon?
  • May 29, 2012
  • NAILS Magazine

I may just have a silly notion of opening a salon in San Francisco. I have no training but have been a client for 20 years, as well as being a customer service human resources professional

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Keywords: Q&A   staff training  
Official Moving On Date
  • May 10, 2012
  • NAILS Magazine

Due to the need for discretion during the early planning stages, Vicki requested that we wait on posting her first few weeks of blog posts until now. Vicki wrote this one on April 1. Don't worry;

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Keywords: staff training  
Putting in Notice
  • May 10, 2012
  • NAILS Magazine

Due to the need for discretion during the early planning stages, Vicki requested that we wait on posting her first few weeks of blog posts until now. Vicki wrote this one on March 31. Don't worry;

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Keywords: staff training  
Upscale Moves, Goes Mobile, and More
  • April 24, 2012
  • NAILS Magazine

We have another "Where Are They Now" post for you. Blogger Alica Best has moved her salon to a better location, plus coaches newbie nail techs and others in classes. -- NAILS Eds.Hello Everyone! Wow, I

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Keywords: salon services   staff training  
My Growing List
  • April 16, 2012
  • NAILS Magazine

Partner Agreement Liability insuranceBiz LicenseEstablishment licenseOccupancy LicenseSalon Branding WebsiteFacebookE-mailWhat we have to have to open:Security depositRent 3 mani tables3 tech chairs3 client chairs3 pedi chairs3 pedi bowls3 pitchersPedi Platform3 Footstools100 TowelsBusiness cardsCell PhoneLogoSignage Trash cans BrochureWindow

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Keywords: marketing/promotions   public relations   salon decor/design   staff training  
Meet Vicki
  • April 16, 2012
  • NAILS Magazine

The last time I officially worked in a salon with a full clientele was November 1989. It was at Fingertips and Finery in Calabasas, and it was one of the best times of my life. I

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Keywords: salon services   staff training  
Earned My Nail Tech License
  • March 29, 2012
  • NAILS Magazine

First off, I would like to apologize to you and my business for dropping the ball the last couple of months. The reason I have been neglectful is because I've been attending school to become a

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Keywords: salon decor/design   salon services   staff training  
To Rent or Own?
  • February 22, 2012
  • NAILS Magazine

February has been a crazy month, and some new business prospects are landing on my plateJust to recap, I work out of an office space in a busy shopping center that is host to other small

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Keywords: clients   networking   staff training  
Finding Employees and Finishing School
  • January 26, 2012
  • NAILS Magazine

I’m pretty sure that running a nail salon without nail techs might pose a bit of a problem. I’m even more certain that my previous sentence could easily win an award for Understatement of the Year.

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Keywords: Makeda   staff training  
The Good, The Bad, and The Ugly
  • January 12, 2012
  • NAILS Magazine

Let’s start with "The Good". The New Year started off right because I have had the pleasure of hiring the first employee of Posh’aah Nail Spa! {Can you hear the crowd screaming and see the confetti

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Keywords: Makeda   staff training  
Puzzled
  • December 9, 2011
  • NAILS Magazine

We have a business location -- yay! My new goal is to be open by February 2012. Suddenly, there is so much to do and so little time.My brain is bogged down by all these little

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Keywords: Makeda   salon decor/design   staff training  
End-of-the-Year Rush
  • December 2, 2011
  • NAILS Magazine

Oh my word it’s December. I can hardly believe it. As much as I am already looking forward to the New Year (work wise) I am not ready to move on. I feel as if there

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Keywords: retailing   salon services   staff training  
Meet Chauna
  • October 14, 2011
  • NAILS Magazine

Delayed never means denied as long as you continue to press forward while you're delayed. My name is Chauna Brown, the proud owner of Bmore Polished Lash & Nail Bar. Even as a little girl, being

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Keywords: salon services   staff training  
Halloween Decor and Much More
  • October 7, 2011
  • NAILS Magazine

What a whirlwind this job can be! I was so busy this summer that whenever I had an idea for something I wanted to do in the studio, it just got added to my to-do list.

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Keywords: retailing   salon services   staff training  
Planning for a Nail Show
  • September 16, 2011
  • NAILS Magazine

It is an unusually quiet morning, so I have taken advantage of the time to get my blog done for this week. Last week completely kicked my ass. It was the first time in a long

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Keywords: staff training  
The New Tech Checks In
  • July 27, 2011
  • NAILS Magazine

Summer has been a very slow season for us so far. Being that this is the first full summer we’ve been open, we did not know that summer was such a slow season. It seems many

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Keywords: staff training  
New Hire...Finally
  • July 5, 2011
  • NAILS Magazine

Tickled Pink Salon continues to grow. We have found there is a real need to have techs available for walk-ins at all times. It's so difficult to try and manage all the salon hours in addition

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Keywords: salon services   staff training  
Guess What?
  • June 22, 2011
  • NAILS Magazine

I am so excited to announce I have found a new tech. To add to my excitement I found her on the site I created, the Society of Nail Techs. I created this site for nail

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Keywords: staff training  
Q & A: Commission v. Booth Rental
  • June 16, 2011
  • NAILS Magazine

I am planning on opening up my own nail salon in Boulder, Colo. I am still working on the business plan because I will need a loan. I would like to open something that resembles a

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Keywords: Q&A   staff training  
Q & A: Waxing Services and Compensation Systems
  • June 14, 2011
  • NAILS Magazine

I am in the process of gathering all the information I need in order to write up a business plan for a nail salon that I'd like to open up. I'm trying to find out on

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Keywords: Q&A   salon services   staff training  
If It's Not Broken, Don't Try to Fix It
  • June 8, 2011
  • NAILS Magazine

Have you ever come across something and thought it was a great idea? The past week I've been looking at the marketing strategies in other industries that could be revamped for the salon. Why didn't I

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Keywords: marketing/promotions   staff training  
Paying Our Dues
  • May 20, 2011
  • NAILS Magazine

I have been trying to hire more help. Lucy is only available to work during the day while her kids are in school and part days on Saturdays. So that leaves me with no help in

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Keywords: clients   staff training  
Hiring a Marketing Firm
  • March 16, 2011
  • NAILS Magazine

I have hired a marketing company, Proprietor's Market, to represent the salon and do outreach marketing for me. We are working together to build on the brand that I've already started with. Proprietor's Market is a

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Keywords: clients   marketing/promotions   networking   staff training  
Lucy's State Board Exam
  • December 30, 2010
  • NAILS Magazine

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Keywords: staff training  
Extra, Extra: Read All About It
  • December 20, 2010
  • NAILS Magazine

I placed an ad in the local paper for January. I also have signed on with a local magazine to do an ad. My goal is to get the word out. In the ads, I offered

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Keywords: marketing/promotions   retailing   staff training  
Soft Opening: Upscale Nail Bar
  • November 19, 2010
  • NAILS Magazine

The soft opening was this past weekend. The event started out slowly, but as the day went on the people filtered in and inquired about services. I was excited that, with very little marketing, there were

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Keywords: staff training  
Catering to Kids
  • October 28, 2010
  • NAILS Magazine

Our first two months have been very good to us. While we still have many open appointments during the day, we are steadily increasing business. Running a nail salon is a new market area for me,

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Keywords: clients   staff training  
Q & A: Non-compete Clause
  • October 25, 2010
  • NAILS Magazine

Should a guideline be written in a salon manual that an employee is not allowed to take client hair formulas if they are fired, laid off, and/or the employee leaves for personal reasons? Should the client

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Keywords: Q&A   staff training  
Tickled Pink's First Hire
  • September 28, 2010
  • NAILS Magazine

The first couple of weeks since our opening have been amazing! We still don’t have our exterior building sign, since the town won’t approve it until our common complex signage is complete. But I found out

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Keywords: salon services   staff training  
Q&A: Massage and Payroll
  • September 21, 2010
  • NAILS Magazine

I’m in the process of opening up a salon: Is it lucrative to offer massages or just keep the salon nail-focused, which is what we originally planned? Also, do you pay salary or commission?Jo Hi Jo,We stopped

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Keywords: Q&A   salon services   staff training  
Q&A: Consequences of Playing Hooky
  • September 15, 2010
  • NAILS Magazine

What are the consequences at the salon if a staff member fails to attend work?Roxy Hi Roxy,If the employee doesn’t have a valid reason and/or doesn’t make any attempt to tell us, the first time is a

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Keywords: Q&A   staff training  
ISSE Recap
  • February 23, 2010
  • NAILS Magazine

I took my whole staff to ISSE, and I thought it was a great show. The energy level, including for nails, was really strong, which is a good sign for the industry (especially considering that it

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Keywords: salon services   staff training  
Q&A: Finding Cosmetology Classes
  • October 16, 2009
  • NAILS Magazine

Hi Candice, I’m thinking of going to a part-time course to study cosmetology, but I am not well informed. What would you suggest? Jennifer Hi Jennifer,I was in a similar place as you just a year and a half

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Keywords: Q&A   staff training  
Growing Pains
  • August 25, 2009
  • NAILS Magazine

My salon is going through some growing pains, some more painful than others. I’m switching out the skin care line to Eminence Organics for use in facials and as the retail skin care line. It’s a

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Keywords: salon decor/design   staff training  
9 Things I've Learned From Opening a Nail Salon
  • May 11, 2009
  • NAILS Magazine

When I first started blogging in December of 2006, I started with the hope that we could learn from each other. Now, nearly two and a half years later, my salon doors are finally open, and,

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Keywords: clients   public relations   salon services   staff training  
ISSE Report
  • February 20, 2009
  • NAILS Magazine

All of us at the salon carpooled to the International Salon & Spa Expo (ISSE) at the beginning of the month. Our employees learned about OPI’s new soak-off gels with the educators at the show. We’re

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Keywords: salon services   staff training  
Q & A: Economy-Induced Sacrifices
  • January 29, 2009
  • NAILS Magazine

Thanks for this honest post. This goes to show that no one is immune from external circumstances, no matter how big the company. I'm just curious if there would be anything you would do differently if

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Keywords: Q&A   staff training  
Slow Going
  • January 22, 2009
  • NAILS Magazine

We’ve seen some quiet days this month. The economy has affected everyone in a major way; it’s across the board. Unfortunately, we’ve had to cut hours and days for our employees (they’re salaried), which is something

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Keywords: clients   salon decor/design   salon services   staff training  
Powering On
  • September 10, 2008
  • NAILS Magazine

I’m thrilled to say we finally have power. Everything is working, from the air conditioning to the computers to the TVs. Tomorrow, the Salon STX representative will be at the salon get the software network working.

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Keywords: salon decor/design   salon services   staff training  
test
  • September 10, 2008
  • NAILS Magazine

test

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Keywords: public relations   salon decor/design   staff training  
Waiting for (a Higher?) Power
  • August 18, 2008
  • NAILS Magazine

We used a crane to hoist furniture onto the second floor. It took about two hours. Days later, we STILL don’t have power, and I don’t know when we will. The city ran out of electricity

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Keywords: salon decor/design   staff training  
Vandalism, Seriously?!
  • July 9, 2008
  • NAILS Magazine

Over the weekend the salon was vandalized. Someone(s) tried to steel the electrical panel in the back. They didn’t succeed in ripping it completely out, but they opened it up and ripped out all the copper.

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Keywords: salon decor/design   staff training  
So Close, Yet So Far Away
  • June 25, 2008
  • NAILS Magazine

All I have to say is, as you get closer to your salon opening, just hold on. This is such a tough time; just when I think I’ve got everything covered, I realize I don’t. It’s

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Keywords: salon decor/design   staff training  
Tech Training Underway
  • June 3, 2008
  • NAILS Magazine

May 19 was our first company orientation; we had 10 new employees (we've hired several more since then; we currently have 18 employees — 11 nail techs, one nail tech/esthetician, three estheticians, one massage therapist, and

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Keywords: salon services   staff training  
Almost There!
  • May 13, 2008
  • NAILS Magazine

There's a little bit of nerves mixed with a little bit of excitement as we're almost ready to open our doors. We got a permit to close down a lane of Ventura Boulevard on May 15

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Keywords: salon decor/design   salon services   staff training  
The Home Stretch
  • April 18, 2008
  • NAILS Magazine

We’re in the home stretch to the salon opening. The elevator and water feature on the first floor will be fully installed next week. Almost all of the tile work is completed on the second floor,

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Keywords: public relations   salon decor/design   staff training  
From the Front Lines…of Nail School
  • April 2, 2008
  • NAILS Magazine

The idea of me enrolling in nail school came up after I had returned from Iraq when Nadine (salon M.O.M.) and I were talking about timelines and what was going on with the project. She was my

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Keywords: staff training  
ISSE 2008
  • February 5, 2008
  • NAILS Magazine

Dan, Nadine, and I attended ISSE in Long Beach, Calif., last weekend. The best part of the tradeshow for us? We were able to hand out our brand new (finally finished!) salon menus. Nadine had picked

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Keywords: salon services   staff training  
Spa-Ing It Up
  • January 25, 2008
  • NAILS Magazine

Last week, we had a major design meeting to order everything that hadn’t yet been ordered. We tweaked the idea of the dividers between the manicure tables to incorporate beautiful 6-ft. high glass partitions. We’re commissioning

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Keywords: salon decor/design   salon services   staff training  
Q & A: Non-Compete Agreements
  • January 11, 2008
  • NAILS Magazine

I’m writing my employee handbook and was wondering if I can state that when an employee has terminated his employment, he is not allowed to work 10 miles from the salon for one year. Thanks for

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Keywords: Q&A   staff training  
Q & A: Employees
  • November 13, 2007
  • NAILS Magazine

I read that you’re hiring all your nail techs on as employees. Aren’t you afraid that, since they're not working for a commission, they won't work as hard because they’re paid an hourly rate?Anna Hi Anna, It’s true

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Keywords: Q&A   staff training  
Hello, Nail School!
  • November 2, 2007
  • NAILS Magazine

Co-owner Dan starts nail school this week. That’s right — Lieutenant Dan will be happily taking orders from the instructors at West Valley Occupational Center in Woodland Hills. It’s the same vocational school I graduated from

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Keywords: salon decor/design   staff training  
Q & A: Salon STX
  • September 14, 2007
  • NAILS Magazine

I’m in the process of opening a salon/spa. How will Salon STX aid me in the daily maintenance of my salon?Bontle Hi Bontle, For me, the software’s reporting capability is the biggest way that it’ll help me day-to-day.

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Keywords: Q&A   staff training  
Playing Pretend
  • September 5, 2007
  • NAILS Magazine

We’ve set up a temporary “pretend salon” at OPI’s North Hollywood headquarters. The idea might sound kind of weird at first, but I’d actually recommend it to any aspiring salon owner. Basically, the makeshift salon will

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Keywords: salon services   staff training  
Finally, the Permit!
  • August 23, 2007
  • NAILS Magazine

I’m sure you’re probably sick of hearing me talk about the salon’s highly anticipated building permits, like here, here, here, and here. Quite frankly, I’m sick of it, too; the waiting game was killing me. But,

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Keywords: salon decor/design   staff training  
Q & A: Computer Software
  • August 10, 2007
  • NAILS Magazine

I’m in the process of opening a nail salon in Johannesburg, South Africa. (We should be opening our doors in September.) I have two questions about the computer program you mentioned, is it an American program?

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Keywords: Q&A   staff training  
Multitasking and Multiprocessing
  • July 13, 2007
  • NAILS Magazine

Nadine and I had our first training session for the computer software we’re going to be using in the salon. Melissa Raker of Salon STX spent six hours with us to go through the entire program.

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Keywords: staff training  
Q & A: Employee Training
  • June 15, 2007
  • NAILS Magazine

You mentioned “training” in your response to T's Start-Up Inventory question. What exactly consists of your training new employees? Won’t they know how to do nails already? Please clarify.Anna Hi Anna, Although we plan to hire experienced nail

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Keywords: Q&A   staff training  
Q & A: Retail Strategy
  • May 1, 2007
  • NAILS Magazine

I’d appreciate it if you could elaborate on your statement about how services cover your overhead, but retail is for profit. What is your retail strategy?T Robbie, co-owner: Retail is key for us. As an OPI concept

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Keywords: Q&A   staff training  
A Salon on a Mission
  • March 29, 2007
  • NAILS Magazine

Thanks to everyone who’s been e-mailing me questions. I feel like a lot of you want to know more about everything that’s salon manual related — like how to phrase a termination policy or what exactly

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Keywords: staff training  
Q & A: Termination Policy
  • March 19, 2007
  • NAILS Magazine

I was wondering if you could give me an example of a good termination policy. I’ve read policies before that state they reserve the right to terminate your employment for no reason. Would you consider this

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Keywords: Q&A   staff training  
Live from ISSE
  • February 20, 2007
  • NAILS Magazine

Dan (co-owner), Nadine (salon M.O.M.), and I recorded an audio Podcast while we were at the International Salon & Spa Expo in Long Beach. We expand on what’s been on the blog so far, like how exactly we

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Keywords: public relations   salon decor/design   staff training  
Let the Hiring Process Begin!
  • February 8, 2007
  • NAILS Magazine

Although we don’t think we’ll be hiring anyone until the summer, salon M.O.M. Nadine is already accepting applications and doing interviews now. If you want to be considered, e-mail in a cover letter, a resume, and

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Keywords: staff training  
Q & A: Salon Manual
  • January 29, 2007
  • NAILS Magazine

My partner and I have been salon owners for 19 years, and we’ve finally wizened up and have been working on our salon policy, guidelines, and procedures.There seems to be so much to get through; I’m

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Keywords: Q&A   staff training  
Employees -- The Basics
  • December 15, 2006
  • NAILS Magazine

Rob|b will hire all salary and commission-based employees (no booth renters). This way, we’ll be able to ensure a consistent service to our clients, no matter who services them. Our techs won’t be fresh out of

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Keywords: staff training  

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