Storefront Rendering
  • April 5, 2007
  • NAILS Magazine

Here’s what we think the salon’s storefront will look like. The wooden planks hint at the wood-themed design inside, while the oversized polish bottle will let casual passers-by know exactly what we’re all about.For even more

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Keywords: salon decor/design  
A Salon on a Mission
  • March 29, 2007
  • NAILS Magazine

Thanks to everyone who’s been e-mailing me questions. I feel like a lot of you want to know more about everything that’s salon manual related — like how to phrase a termination policy or what exactly

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Keywords: staff training  
Definite Design Details
  • March 23, 2007
  • NAILS Magazine

The design meeting earlier this week was so productive. I’m thrilled. In just over an hour, Nadine (salon M.O.M.), Lee (contractor), Richard (architect), Jessica (interior designer), John (furniture; he also brought along a subcontractor, who actually

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Keywords: salon decor/design  
Q & A: Termination Policy
  • March 19, 2007
  • NAILS Magazine

I was wondering if you could give me an example of a good termination policy. I’ve read policies before that state they reserve the right to terminate your employment for no reason. Would you consider this

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Keywords: Q&A   staff training  
Q & A: Manicure Stations
  • March 13, 2007
  • NAILS Magazine

Is there a wall between every manicure table? If so, how tall are they? This will be interesting because it’s like having a private service. Some clients don’t like to be seen by others but the odors

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Keywords: Q&A   salon decor/design   salon services  
Momentum Builds
  • March 9, 2007
  • NAILS Magazine

We submitted our construction plans to the city. I’m so relieved because this means in about two months the salon will have its required permits. (Who knew this would all take so long? I’m so glad

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Keywords: salon decor/design   salon services  
Live from ISSE
  • February 20, 2007
  • NAILS Magazine

Dan (co-owner), Nadine (salon M.O.M.), and I recorded an audio Podcast while we were at the International Salon & Spa Expo in Long Beach. We expand on what’s been on the blog so far, like how exactly we

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Keywords: public relations   salon decor/design   staff training  
Intelligent Design
  • February 15, 2007
  • NAILS Magazine

Last week, co-owner Dan (who, by the way, was ridiculously excited to be able to participate in person) and I met with our design team. This includes Lee Stucker, our contractor, Richard Best, our architect, and

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Keywords: salon decor/design  
Let the Hiring Process Begin!
  • February 8, 2007
  • NAILS Magazine

Although we don’t think we’ll be hiring anyone until the summer, salon M.O.M. Nadine is already accepting applications and doing interviews now. If you want to be considered, e-mail in a cover letter, a resume, and

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Keywords: staff training  
A ROB|B Family Reunion
  • February 6, 2007
  • NAILS Magazine

I had a wonderful time at the International Salon & Spa Expo (ISSE) this weekend in Long Beach. It served as a mini-family reunion for us at the salon; Nadine (salon M.O.M.) and I were reunited

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Keywords: salon decor/design  
Q & A: Salon Manual
  • January 29, 2007
  • NAILS Magazine

My partner and I have been salon owners for 19 years, and we’ve finally wizened up and have been working on our salon policy, guidelines, and procedures.There seems to be so much to get through; I’m

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Keywords: Q&A   staff training  
Sundancing It Up
  • January 23, 2007
  • NAILS Magazine

I’m at the Sundance Film Festival this week in Park City, Utah, as part of a little PR mission. OPI sent me here to do complimentary manicures in the gifting lounge. I’m using this opportunity to

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Keywords: public relations   salon decor/design  
Furnishings & Things
  • January 17, 2007
  • NAILS Magazine

My meeting with John Pohlen, owner/CEO of Salon Equipment International, went really well last week. I visited him in his showroom, where we sat down for a little over an hour to figure out exactly what

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Keywords: salon decor/design  
The Waiting Game
  • January 9, 2007
  • NAILS Magazine

This week, the salon's progress really feels out of my hands. I've been on site this week, but there's not much I can do -- it's all about the architect right now, and his construction plans.The building

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Keywords: salon decor/design  
Employees -- The Basics
  • December 15, 2006
  • NAILS Magazine

Rob|b will hire all salary and commission-based employees (no booth renters). This way, we’ll be able to ensure a consistent service to our clients, no matter who services them. Our techs won’t be fresh out of

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Keywords: staff training  

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