Constant Contact
  • November 5, 2013
  • Maggie Franklin

No. I’m not talking about the actual company by the same name. I’m talking about the concept of keeping in touch. Lately, I’ve found myself frustrated from dealing with a handful of companies that seem not to

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Keywords: clients  
Unrealistic Expectations
  • October 30, 2013
  • Maggie Franklin

So, once again, I find myself dealing with gel-polish issues. This time, another high-end brand of gel-polish has presented itself fully cured in the bottles.  This one is one of the “all gel” formulas, so no

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Just Venting
  • October 25, 2013
  • Maggie Franklin

All my Facebook friends know that this week has been a rough one for me. After coming back from vacation all primed and pumped and ready to tackle another 21 years of doing nails and not

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Keywords: clients  
Underbidding the Job
  • October 23, 2013
  • Maggie Franklin

A few weeks ago I got a text from a potential client asking about booking an appointment and wanting to know if I could do a set “like this” and what would I charge for it. She

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Keywords: clients   money   salon services  
The End of the Trademark Design
  • October 18, 2013
  • Maggie Franklin

I can’t believe I missed half of the October nail art season already. Yikes! (Have I mentioned that I LOVE Halloween?) I have been so excited about getting back in the salon and whipping up some

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Keywords: salon services  
Take a Break
  • October 16, 2013
  • Maggie Franklin

Well, I admit, for the last couple of months I’ve been feeling a little less than enthusiastic about coming to work each day. Not a full-on “burnt out” feeling, but not as entertained by the daily routine

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Keywords: nail tech issues  
A New Minion
  • October 11, 2013
  • Maggie Franklin

I believe I’ve mentioned that in the last few years I’ve had several former clients embark upon a career in the nail industry. Most of them didn’t even tell me. Some of them were former clients

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Keywords: clients   nail tech issues  
The Clientele Rollercoaster
  • October 7, 2013
  • Maggie Franklin

I used to think that once I built my clientele, I’d be set. I knew there would always be a few people who strayed off because they moved away or couldn’t afford their nails anymore, but

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Keywords: clients   nail tech issues  
Toasting My Career
  • October 4, 2013
  • Maggie Franklin

Twenty-one years ago today (as I write this on October 2), I was a terrified 22 year old sitting in a room in a Fairfield, Calif., office complex, taking my California Manicuring State Board Exam. I had

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Keywords: nail tech issues  
Little Glass Marbles
  • October 2, 2013
  • Maggie Franklin

You probably have some in your arsenal, or at least have seen them in pictures. They are very popular for use as flower middles on 3-D art, and sometimes as edging around a design or whatnot. What

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Keywords: salon services  
Armrest of DOOOOOOM
  • September 27, 2013
  • Maggie Franklin

I had my desk custom built almost 20 years ago. Since then, I’ve had a handful of jobs where I didn’t use it — it also doubles as an excellent TV stand, student desk, and sewing

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Keywords: clients  
Accent Toe?
  • September 25, 2013
  • Maggie Franklin

Right now my clients are loving the “accent nail” look — which they all seem to think of as “the new thing” even though it was SO the hotness back in the late ’80s/early ’90’s when

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Keywords: clients   salon services  
Yes, It’s Returnable
  • September 20, 2013
  • Maggie Franklin

Close to three years ago now, I got a phone call from a sweet lady in Montana...or maybe Idaho...or possibly Wyoming. Well, I got a call from a sweet lady who lived very far away from

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Keywords: clients   marketing/promotions   salon services  
A Counterfeit Conundrum
  • September 18, 2013
  • Maggie Franklin

Ever have someone give you a bad bill?  To the best of my knowledge, it’s only happened to me once. I was in the drive-thru at the bank, making my deposit when the teller looked up

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The Moon Is Full Over My Heart
  • September 13, 2013
  • Maggie Franklin

Do you have a profile on NAILS Magazine’s Nail Art Gallery? I do.  I have since shortly after they started offering them.  The nail art galleries have come a long way since their introduction and I

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