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The Golden Touch: Luxury Service Helps Drive Loyalty at J Gold Salon

by Staff

Inside the Systems That Power an Elevated Salon Experience From seamless online booking to a team-first culture, J Gold Salon in Atlanta offers more than great hair—it delivers consistent, high-touch service with the help of partners like Boulevard and American Express.

Success at the Top: Thriving on Madison Ave.

by Staff

Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. "Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.

5 Things I Won't Do as a Nail Tech

by Anne Moratto

This list of watch-outs from @jodydoesjels prompted us to reach out to her and learn more. We had already fallen for her hand-painted designs and now we wanted to know more about this list she created to help clients decide if she was the nail tech for them.

The Business of Beauty

by Staff

Cindi Quinn-Ventura knew she was going to work in the beauty industry long before she ever opened Katherine Drew Salon in Livonia, Michigan—she just wasn’t sure what her career was going to look like.

Building a Brand

by Staff

They had the best reviews, and they accept American Express, which is important to me, because those guests have spending power,” she says. “We have some high-ticket services, including a $2,800 extension service. When clients pay for that with their American Express card, they can gain points and have the flexibility to pay for it in monthly payments.”

Paving Her Own Way

by Staff

Dominique DiBenedetto opened Aura Hair Co. in Boynton Beach, Florida, after years of experience in other salon environments. She knew exactly what she didn’t want to do and that her employees would always come first. DiBenedetto is thriving and continues to grow with tech tools, including AI, Vagaro, and access to support from American Express.

Monstera Productions

Be Nice, Not Naughty: Selling Gift Cards the Right Way

by Carlos Valenzuela

Offering gift certificates is a great strategy for attracting new clients and boosting income. However, done incorrectly, especially concerning refunds, transfers, and the scope of services included, things can turn into a nightmare. If you provide gift certificates, ensure thorough adherence to legalities and service considerations.

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