November 1, 1995
What is the most important requirement in being successful in the nail industry?
August 1, 1995
July 1, 1995
One of the most important responsibilities of the salon owner or manager is to field complaints from unhappy customers. The tricky job is to handle an unsatisfied customer and the technician who provided the service without losing either.
June 1, 1995
When designing promotions, it’s best to look at the big picture and incorporate your specific service promotions into your overall promotional plan.
As this group of women (and men, too) aged, they would spend millions of their considerable disposable income on beauty products and services in an effort to hang on to their youth.
May 1, 1995
February 1, 1995
August 1, 1994
Clients who stay with you for years become not just a steady source of income and referrals, but they can also become good friends
Postma is the sole nail technician at Paramount — for 3,000 employees.
July 1, 1994
This short consultation demonstrates your confidence and professionalism and shows your client you care about her.
Are you vulnerable to a client lawsuit if you refund money to an unhappy client? Our legal experts say “maybe.”
June 1, 1994
May 1, 1994
A client’s first telephone experience with your salon should include a quick response and a cheery hello.
Should you allow children in your salon? What are the dangers inherent in doing so and have you trained your staff to respond to problem situations?
Ed Bobit 1927-201419 photos
Show Us Your...Clever Nail Art Display9 photos
Acid extracts that chemically exfoliate the top layer of skin; they have the same effect as AHAs, but tend to be less irritating and come from differe...
Is perfectionism on the job a blessing or a curse?
What’s the best way to recruit techs for a new salon?
Do I need a special permit to do medical pedicures?
Should the salon owner do nails herself?
How do you react to negative feedback?
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How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.
The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.
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