March 1, 1994
Adding the very personal touch of remembering a client’s name is a sure way to ensure that the client comes back again and again, and Day Spa Beautique Salon in Houston, Texas, is going the extra mile to remember who’s who.
February 1, 1994
January 1, 1994
Keywords: holidays seasonal promotions
March 1, 1993
As the average age of Americans increases, so too does the average age of your clientele. There’s none of the indecisiveness of youth with these clients – they know exactly what they want and you’d better be ready to give it to them if you want their business.
Keywords: diabetic clients elderly clients special needs clients
November 1, 1992
May 1, 1992
Walk-in clients are like one-night stands,” says one exasperated nail technician. “They’re flighty salon-hoppers who are hard to please.”
Keywords: walk-in clients
February 1, 1992
January 1, 1992
Creating salon access for disable people is not only a matter of eliminating physical barriers, but also getting rid of fear.
Keywords: customer service special needs clients
January 1, 1992
When a technician leaves a salon, can she take clients with her? If she leaves on good terms, the owner will probably let her, but in the end, it’s up to the client.
Keywords: booth rental client records
December 1, 1991
Are you prepared to respond to things they’ve heard about on the news and road about in the paper?
Keywords: As I See It consumer press
July 1, 1991
A good deal of the bad press nails have gotten over the years has been a result of clients who bad-mouth the profession after they’ve suffered some nail health problem, very often an infection.
Keywords: consumer press The Nail Doctor
May 1, 1991
Can nail technicians accept tips without affecting their professional image?
April 1, 1991
Can there really be an $82 difference in basic salon services?
Keywords: discount salons service pricing