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Trade Ya! How to Barter

January 1, 1999  | Article

Lessons From the Discount Salon Front

January 1, 1999  | Article

There are a couple of practices found in most discount salons that I think all nail salons could learn from.

Keywords: As I See It   discount salons   keeping your business competitive  

Taming the Savage Client

December 1, 1998  | Article

Karol Singleton's client “Macho Man” Randy Savage appreciates the value of good grooming and finds getting a manicure relaxing.

Keywords: celebrities   male clients  

Five Ways to Achieve (Almost Instant) Success

December 1, 1998  | Article

Great technical skills will only take you so fan but success is within reach if you follow these sometimes not-so-simple steps.

Keywords: customer service   Just My Opinion  

As I See It: Hooked on "Masters"

December 1, 1998  | Article

As a "subscriber" to the Masters Program, you get a monthly tape, hosted by Winn Claybaugh and Kitty Victor and delivered by some of the professional salon industry's leaders.

Keywords: As I See It   motivation  

Gift Certificates Are the Gift That Keeps on Giving

September 1, 1998  | Article

Try these 10 salon-proven promotion and marketing tips to build your salon’s gift certificate sales, then watch your clientele – and your bottom line-grow.

Keywords: gift certificates  

She’s Mine. No, She’s Mine! Whose Clients Are They Anyway?

September 1, 1998  | Article

Legally, there’s no question to whom client information belongs, but practically and emotionally, the answers are less clear.

Just My Opinion: Learn or Perish

September 1, 1998  | Article

Continue your education to stay successful in the nail business.

Keywords: continuing education   Just My Opinion  

Blown Away

August 1, 1998  | Article

After her salon was destroyed in a tornado, some of the companies she had loyally supported for many years offered to help replace what had been lost. 

Keywords: customer service   salon safety  

To the Victor...

August 1, 1998  | Article

Winning has meant a crop of new clients visiting the salon.

Keywords: NAILS Salon of the Year Awards  

Getting to Know You

July 1, 1998  | Article

Doctors, dentists, and many other professionals rely on client consultations to better serve their patients or clients. Nail technicians can increase client loyalty, as well as their own technical skills, by incorporating this important step into their service.

Keywords: client consultation  

Survival Tactics: Your Clients Can Tell You a Lot About Your Business

June 1, 1998  | Article

A personal relationship with a client is wonderful... it makes your job pleasant and helps build a loyal, standing clientele.

Keywords: communicating with customers   customer service  

Your Clients Can Tell You a Lot About Your Business

June 1, 1998  | Article

Market research is something you can (and should) do every day. It all boils down to simple conversations you have with clients while you're sizing their tips or pushing back their cuticles.

Walk-Ins Welcome?

June 1, 1998  | Article

Making yourself available for walk-in clients is just one more way to stay competitive. To find out just how walk-in friendly our own neighborhood salons were, NAILS dropped in on a few without an appointment.

Keywords: walk-in clients  

The Nail Express - Profiling a Successful Florida Salon

March 1, 1998  | Article

When Kim and John Grandinetti hear salon owners complain that “discount salons” are the scourge of the industry, guilty of everything from driving down prices to ruining clients’ nails to giving the industry a bad rap, they laugh. They know the “enemy” because they are it – at least as far as prices are concerned.

Keywords: discount salons  

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Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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