July 1, 1991
A good deal of the bad press nails have gotten over the years has been a result of clients who bad-mouth the profession after they’ve suffered some nail health problem, very often an infection.
May 1, 1991
Can nail technicians accept tips without affecting their professional image?
April 1, 1991
Can there really be an $82 difference in basic salon services?
Start by giving clients know-'em'dead service instead of lowering your prices.
March 1, 1991
If it is indeed true that people take better care of what they have, then your business will also thrive despite the recession.
February 1, 1991
How to woo customers, wow them, and then win them back. A list of reasons that clients leave you and how to overcome each one.
December 1, 1990
Demonstrate your commitment with swift, courteous action
Part of being an effective businessperson is being an effective communicator, and part of being an effective communicator is understanding not only what your client sys, but what she doesn’t say
As a nail tech it is tempting to specialize in one area, but limiting yourself will result in lost clients, especially in today's recession.
March 1, 1987
A significant if not remarkable facet of American life is resurfacing ... that being the demand for quality service; a growing acceptance, as one salon owner describes it, of the “fact” that price is unimportant if the service comes with it.
July 1, 1986
Too often the minor things, the miscellaneous details can mean the big difference in the way your customers view you and your salon.
You should know the importance of interacting with your client, with making her feel well treated, pampered.
February 1, 1983
What you don’t know is probably hurting you
Show [Us] Your...Creative Space8 photos
Pink Products with a Purpose21 photos
Am I Losing My Touch Applying Acrylics?
Should I have a TV in my salon?
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