November 1, 2004
What do you do when you’ve got 70 essays to read, all written by children in need of a computer? If you’re OPI president and CEO George Schaeffer, you’ll make sure every child gets one.
Keywords: children's services computer systems
October 1, 2004
Where do you buy your products and supplies and why? We posed this question to salon owners, employees, and booth renters to get a feel for the buying habits of nail professionals.
Keywords: product buying salon management
March 1, 2004
Is your salon ready to raise prices? Getting clients to accept a price increase gracefully depends largely on how it is presented to them.
Keywords: service pricing
February 1, 2004
Booth renters gained a foothold more than two decades ago as salon owners sought to lower their overheads in the face of stiff competition. But today salon owners are finding that booth rental doesn’t allow adequate profitability and more are considering employee setups in their establishments. Is the pendulum swinging from self-employment to salon employment?
Keywords: booth rental
January 1, 2004
In a commission-based salon or spa, technicians sometimes assume the owner is banking the other half of their commission. Opening the salon’s books will open employees’ eyes to the vital need to retail for the salon’s survival.
Keywords: finding/retaining staff organization retailing
December 1, 2003
How can salon owners take the sting out of all those extra hours employees are asked to work in the weeks preceding Christmas?
Keywords: compensation systems holidays seasonal services
December 1, 2003
Shari Finger, veteran salon owner, details different types of incentive programs to keep employees' spirits up during the holidays.
Keywords: compensation systems employee issues holidays incentive structures Shari Finger
November 1, 2003
How a salon chooses to pay its staff can make all the difference in employee retention, quality of service, profitability, and your ability to compete. After payroll, salon owners are often left only with their own tip money and revenue from services they've performed. Should you abandon the traditional commission structure for a pay system that rewards behaviors that are key to the salon's overall success?
Keywords: business keeping your business competitive money service pricing staff management
September 1, 2003
Have you ever taken the time to figure out exactly how much your non-show are costing you in lost revenue?
Keywords: preventing no shows
August 1, 2003
Our headline: “Sick of This? Fight Back With NAILS. Raise Your Education, Raise Your Prices” has riled some people. I’m delighted to hear that.
Keywords: As I See It discount salons
April 1, 2003
Forget what your competitors are doing and what you think your clients will pay –the most important factor in pricing services is to ensure your salon is making, not losing, money.
Keywords: budgeting money-savings ideas raising prices
November 1, 2002
A rash of salon fires reminds salon owners just how much they stand to lose. Knowing the potential fire dangers that exist in your salon and taking steps to curb them, as well as determining what your business is worth and getting good insurance coverage will help prevent a fire in your salon and minimize its effects should the worst come to pass.
Keywords: business tools chemical safety insurance owner issues salon safety
October 1, 2002
As competition and tough economic times keep service prices flat, salon owners and booth renters need to look elsewhere to increase profits. Learn ways to cut your overhead costs — without sacrificing customer service.
Keywords: keeping your business competitive salon finances taxes
September 1, 2002
80% of people in the nail industry donate items or services to charities at least once a year.
August 1, 2002
Investing in a security system for your salon can deter theft, provide protection for staff members and lower your insurance premiums.
Keywords: employee issues insurance owner issues shoplifting