November 1, 2004
What do you do when you’ve got 70 essays to read, all written by children in need of a computer? If you’re OPI president and CEO George Schaeffer, you’ll make sure every child gets one.
Keywords: charity George Schaeffer OPI Products
October 1, 2004
Where do you buy your products and supplies and why? We posed this question to salon owners, employees, and booth renters to get a feel for the buying habits of nail professionals.
Keywords: product buying salon management
September 1, 2004
Nail tech Holly Schippers came up with a pricing plan that helps clients take better care of their nails and allows her to charge the right price for the right service time.
Keywords: Holly Schippers nail salon service pricing service pricing tiered pricing
July 1, 2004
Some techs have horror stories about taking product onto airplanes. Others have great luck. But if you do your homework, you don't have to leave the safety of your tool kit to chance.
Keywords: INM OPI Products traveling with nail products
March 1, 2004
Depending on whom you ask, there are either somewhere around 350,000 nail techs in the United States or 31,000 or 160,450. Which is correct? It depends on who you ask.
Keywords: Bureau of Labor Statistics nail licensing size of the nail industry
March 1, 2004
Is your salon ready to raise prices? Getting clients to accept a price increase gracefully depends largely on how it is presented to them.
Keywords: service pricing
February 1, 2004
Booth renters gained a foothold more than two decades ago as salon owners sought to lower their overheads in the face of stiff competition. But today salon owners are finding that booth rental doesn’t allow adequate profitability and more are considering employee setups in their establishments. Is the pendulum swinging from self-employment to salon employment?
Keywords: booth rental
January 1, 2004
In a commission-based salon or spa, technicians sometimes assume the owner is banking the other half of their commission. Opening the salon’s books will open employees’ eyes to the vital need to retail for the salon’s survival.
Keywords: finding/retaining staff organization retailing
December 1, 2003
How can salon owners take the sting out of all those extra hours employees are asked to work in the weeks preceding Christmas?
Keywords: compensation systems holidays seasonal services
December 1, 2003
Shari Finger, veteran salon owner, details different types of incentive programs to keep employees' spirits up during the holidays.
Keywords: compensation systems employee issues holidays incentive structures Shari Finger
November 1, 2003
How a salon chooses to pay its staff can make all the difference in employee retention, quality of service, profitability, and your ability to compete. After payroll, salon owners are often left only with their own tip money and revenue from services they've performed. Should you abandon the traditional commission structure for a pay system that rewards behaviors that are key to the salon's overall success?
Keywords: business keeping your business competitive money service pricing staff management
September 1, 2003
Have you ever taken the time to figure out exactly how much your non-show are costing you in lost revenue?
Keywords: no-shows preventing no shows
August 1, 2003
Our headline: “Sick of This? Fight Back With NAILS. Raise Your Education, Raise Your Prices” has riled some people. I’m delighted to hear that.
Keywords: As I See It discount salons
May 1, 2003
Although there are nail technicians who tell us business has been hurt by the sluggish economy and fears of war, most tell us that things are good.
Keywords: keeping your business competitive recession