Business - Topic : annoying clients

1 - 6 of 6

You Can Fire Your Clients

March 1, 2002  | Article

Dealing with a nightmare client isn’t a nail tech’s favorite part of the job, but it can be done in a quick and relatively painless manner. From writing letter to being Straightforward with her from the start, you can Straight that chronic complainer out or clump her for good.

Keywords: annoying clients   communicating with customers   customer service   firing staff  

On the Couch: Your [Personal] Business Challenges Answered

August 1, 2001  | Article

This month our industry consultant helps owners who are dealing with a tech whose clients want diagnoses and a chronically late client. 

Keywords: annoying clients   late clients  

Reader to Reader: How Do You Gently “Fire” Clients?

September 1, 2000  | Article

Suggestions range from being direct to adopting a "three strikes and you're out" rule. 

Keywords: annoying clients   difficult clients   Reader to Reader  

How Do You Gently “Fire” Clients?

September 1, 2000  | Article

NAILS asks readers how to get rid of clients who are causing more harm than they're worth.

Keywords: annoying clients   difficult clients  

What Irks at Work

September 1, 1997  | Article

No shows, nit-pickers, the perpetually tardy - clients can drive you nuts. NAILS asked the crews of two Salon-of-the-Year-award-winning establishments to share their biggest client pet peeves.

Keywords: annoying clients   Debbie Krakalovich   Shari Finger  

What Irks at Work

September 1, 1997  | Article

Keywords: annoying clients   communicating with customers   customer service   dealing with coworkers   Debbie Krakalovich  

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