Business - Topic : client surveys

1 - 10 of 10

Find Out What First-Time Clients Really Think

February 22, 2016  | Article

Milady educational trainer Patti Wanamaker recommends using customer surveys to gather key insights to what your customers think about you and your services.

Keywords: client retention   client surveys  

On My Mind: Are You Focused?

July 1, 2008  | Article

Keywords: client surveys   clients   On My Mind  

PBA: VIP Treatment, Better Communication Is What Women Expect from Salons

February 2, 2007  | News

The Professional Beauty Association (PBA) recently released an its first-ever Salon and Day Spa 2007 Consumer Trend Report.

Keywords: client surveys   consumer concerns   Professional Beauty Association  

New Survey Shows 33% of Women Have Been to a Spa

July 1, 2006  | Article

A poll by Spa-addicts.com reveals what women really think of the spa experience.

Keywords: client surveys   spas  

As I See It: Your Clients Tell Us Everything

March 1, 2005  | Article

A client survey, conducted in conjunction with Allure Magazine, has some good news for professional salons.

Keywords: As I See It   client surveys  

Marketing the Right Way

June 1, 2001  | Article

It doesn’t take much to cater to — and keep — the customers you have.

Keywords: client surveys   marketing/promotions  

When Inquiring Minds Want to Know: Doing Client Surveys

May 1, 1999  | Article

When you want to know what’s hot and what’s not with your clients, ask them!

Keywords: client surveys   customer service  

Ask The Right Questions

June 1, 1996  | Article

Customer surveys are a road map for change. The progressive salon owner and her staff should give out these quick and easy questionnaires at least once a year to find out what’s going wrong — and right.

Keywords: client surveys   communicating with customers   customer service   Paula Gilmore  

For Salon Owners Only: Get to Know Your Clients

May 1, 1995  | Article

The most effective tool I’ve found to learn more about my clientele is the customer survey. Surveys can help you create a marketing plan that helps you effectively attract and keep the clients you want.

Keywords: client surveys   marketing/promotions  

Client-Centered Service Wins Every Time

November 1, 1993  | Article

These salon owners use a client feedback form to help them monitor the quality of their salon and its services.

Keywords: client surveys   communicating with customers  

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