February 22, 2016
Milady educational trainer Patti Wanamaker recommends using customer surveys to gather key insights to what your customers think about you and your services.
July 1, 2008
February 2, 2007
The Professional Beauty Association (PBA) recently released an its first-ever Salon and Day Spa 2007 Consumer Trend Report.
July 1, 2006
A poll by Spa-addicts.com reveals what women really think of the spa experience.
March 1, 2005
A client survey, conducted in conjunction with Allure Magazine, has some good news for professional salons.
June 1, 2001
It doesn’t take much to cater to — and keep — the customers you have.
May 1, 1999
When you want to know what’s hot and what’s not with your clients, ask them!
June 1, 1996
Customer surveys are a road map for change. The progressive salon owner and her staff should give out these quick and easy questionnaires at least once a year to find out what’s going wrong — and right.
May 1, 1995
The most effective tool I’ve found to learn more about my clientele is the customer survey. Surveys can help you create a marketing plan that helps you effectively attract and keep the clients you want.
November 1, 1993
These salon owners use a client feedback form to help them monitor the quality of their salon and its services.
Kym Lee, a Look Back in Pictures14 photos
InternatioNAILS: Mexico and Central America20 photos
Founded in 1977 by Wayne and Bobbi Berman, this Florida-based beauty distributor has made a focus on nail care and was one of the first companies...
What are reasonable terms for a non-compete contract?
How do I announce to my clients that I will be moving to a new salon?
The new products I’m using are adding time to each appointment. How do I adjust my schedule?
Why isn’t my Gelish application curing properly?
What’s the cause of the pinkish-red oval area on the pad of my client’s toes?
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