February 22, 2016
Milady educational trainer Patti Wanamaker recommends using customer surveys to gather key insights to what your customers think about you and your services.
July 1, 2008
February 2, 2007
The Professional Beauty Association (PBA) recently released an its first-ever Salon and Day Spa 2007 Consumer Trend Report.
July 1, 2006
A poll by Spa-addicts.com reveals what women really think of the spa experience.
March 1, 2005
A client survey, conducted in conjunction with Allure Magazine, has some good news for professional salons.
June 1, 2001
It doesn’t take much to cater to — and keep — the customers you have.
May 1, 1999
When you want to know what’s hot and what’s not with your clients, ask them!
June 1, 1996
Customer surveys are a road map for change. The progressive salon owner and her staff should give out these quick and easy questionnaires at least once a year to find out what’s going wrong — and right.
May 1, 1995
The most effective tool I’ve found to learn more about my clientele is the customer survey. Surveys can help you create a marketing plan that helps you effectively attract and keep the clients you want.
November 1, 1993
These salon owners use a client feedback form to help them monitor the quality of their salon and its services.
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Over her career, including eight years with Simply Elegant. Lundberg has worked diligently to promote advanced education and...
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