Business - Topic : customer service

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How to Handle Customer Complaints

December 1, 1990  | Article

Demonstrate your commitment with swift, courteous action

Keywords: customer service  

Stay Ahead of the Pack With Outstanding Customer Service

December 1, 1990  | Article

As a nail tech it is tempting to specialize in one area, but limiting yourself will result in lost clients, especially in today's recession.

Keywords: customer service   keeping your business competitive  

Publisher's Note: Optimistic About the Nail Industry

December 1, 1988  | Article

I remain bouyantly optimistic about the nail industry, its status, and its future.

Keywords: business building   customer service   economy  

Publisher's Note: Pay Special Attention to Client's Needs

July 1, 1986  | Article

Too often the minor things, the miscellaneous details can mean the big difference in the way your customers view you and your salon.

Keywords: customer service  

Publisher's Note

July 1, 1986  | Article

You should know the importance of interacting with your client, with making her feel well treated, pampered.

Keywords: customer service  

The Customer-Service Relationship

February 1, 1983  | Article

What you don’t know is probably hurting you

Keywords: communicating with customers   customer service   professionalism  
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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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