Business - Topic : difficult clients

1 - 5 of 5

On the Couch Answers Your Salon "Sticky Situation" Questions

October 1, 2002  | Article

“How do I get salon clients to keep their hands off my stuff when I’m not there?”

Keywords: clients   communicating with customers   dealing with coworkers   difficult clients  

Reader to Reader: How Do You Gently “Fire” Clients?

September 1, 2000  | Article

Suggestions range from being direct to adopting a "three strikes and you're out" rule. 

Keywords: annoying clients   difficult clients   Reader to Reader  

How Do You Gently “Fire” Clients?

September 1, 2000  | Article

NAILS asks readers how to get rid of clients who are causing more harm than they're worth.

Keywords: annoying clients   difficult clients  

You Pick, You Pay

February 1, 1998  | Article

This salon owner can't stop her clients from picking their nails, but she can disincentivize it by charging them when they do. 

 

Keywords: customer service   difficult clients   service pricing  

Salon Soap Operas

September 1, 1991  | Article

Don’t let squabbles, rivalries, and gossip turn your business into “As the Salon Turns.”

Keywords: difficult clients   salon gossip   staff management  

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