February 18, 2015
Sometimes being a professional means making the difficult choice to refuse to perform a service on a client. Knowing when to make that call is the sign of an educated and courageous tech.
January 21, 2015
Those painful, persistent pests! While you can’t remove the problem, you can offer some tips to help your clients find the best solution to relieve their aching feet.
December 22, 2014
Your client is pregnant! She’s going to need a little TLC for the next nine months. Let her know you’ve got it covered.
November 27, 2014
It’s likely your clients will hear horror stories of the risks associated with getting manicures and pedicures. Be ready with a response that assures them you’ve taken the necessary steps to protect them.
October 28, 2014
Your client wants to know what the white spots are on her nails, and you know they may have been caused by something you did. How do you respond?
July 28, 2014
What happens when a client wants beautiful nails, but she’s always in the water or digging in the dirt? Is there any way for her to have it all or must she choose between activity and beauty?
March 24, 2014
Known behind the desk as “green spots,” pseudomonas is easily treated and simple to explain. Help your client learn to manage greenies so she can avoid an interruption in nail services.
February 19, 2014
Clients gather information from a wide range of sources, and it’s likely at some point they’ll want to know the polish you use is “three-free.” Build trust by recognizing — and relieving — their concerns.
January 27, 2014
The telltale signs of a product allergy are easy to identify and hard to ignore. Educate your client about what’s happening and how you can help.
Beauty Changes Lives Legacy Awards Pays Tribute to Pivot Point Founder Leo Passage21 photos
Turning Back the Hands of Time21 photos
Painful grooves in the nail from improper drill use or over-filing by hand.
What are reasonable terms for a non-compete contract?
How do I announce to my clients that I will be moving to a new salon?
The new products I’m using are adding time to each appointment. How do I adjust my schedule?
Why isn’t my Gelish application curing properly?
What’s the cause of the pinkish-red oval area on the pad of my client’s toes?
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