Heather Goodwin

Q&A: Let Your Fans Build Your Business

What are some inexpensive ways to build my clientele? Heather Goodwin, Inspiring Champions:  Driving new traffic into the salon is something that we are all looking for ways to do. Unfortunately, direct mail, magazine advertising, and fliers

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A Year of Accomplishments

Our year has come to a close, and I couldn’t be more proud of Adrienne’s accomplishments. Though a change in location has produced many challenges, it also has solidified so many things.  What Adrienne and I

Expanding into Educating

This past year has been filled with opportunities that have propelled Adrienne into many different facets of her business. She has put tremendous effort into building not only her clientele, but also her technique. It’s all

Super Systems

Ever wonder why you can go to any Starbucks in any town, in any state and have the exact same experience? You guessed it: they have systems! They probably can't spell your drink but they can

Leading by Example

Isn’t it exciting to become a part of a new salon family? There’s always so much to learn from each other. There’s always so much to share. Now that Adrienne has settled into her new salon

Starting Over…At a New Salon

The holidays are here, and it’s time to check in on all the hard work Adrienne has done this year. She has taken years of experience, both technically and in business, and applied it to a

The 40-Day Challenge

With only slightly more than 40 days left in the year, how do you want 2008 to end? We’ve all had those great resolutions in the past. Oh there’s always the usual ones: lose weight, quit

Get Reset on Coaching!

So most everyone here has heard the phrase S.M.A.R.T. goal setting. In case you haven’t, here’s the breakdown: S=Specific, M=Measurable, A=Action, R=Relevance, and T=Trackable. What I love about this acronym is how easy it is to

Key Relationships

With the holiday season just a few short weeks ahead, how can one turn those new clients into lifelong relationships? Adrienne has spent this past year setting up relationships with not only new clients, but also

Creating "Top Gun" Front Desk Employees

How can you ensure soaring sales and service? Start by considering both yourself and your front desk staff as "income-producing service providers". You see, so many front desk staff members who have come and gone have

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