August 3, 2009
By Ana Loiselle, Milady Did you know that more technicians lose money because of a lack of conversational and communications skills than because of an inferior product or service? The way that you talk with your
July 6, 2009
By Ana Loiselle, Milady How many times do potential clients call your salon asking for prices and as soon as you give it to them, they say "thank you" and then never make an appointment?By giving
Succulent Scrubs8 photos
At Long Last: An Intro to Longer-Lasting Polish7 photos
Should I have a TV in my salon?
Is perfectionism on the job a blessing or a curse?
What low-cost extras do you provide that clients perceive as having a high value?
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