August 21, 2012
Let’s face it — the customer is not always right. But customers are always important, and we can make them feel much better by agreeing with them on the importance of the service qualities they identify and value
July 1, 2010
The amount of odor is directly related to how quickly a liquid evaporates. That means preventing the rapid evaporation of liquids can lower the odor in the environment.
September 1, 2009
The manicurist-aka Rebecca Seals has returned! Sit back for a chuckle while she reprimands clients who use and abuse their techs.
April 1, 2008
You first met The Manicurist — aka Rebecca Seals — in our April issue and judging by your response, you enjoyed her “pull no punches” attitude. Here’s her take on free repairs, last-minute changes, long-winded excuses, and other headaches of daily salon life.
Playing Footsy27 photos
The Bright Side: Summer Neon Colors26 photos
Networking is the practice of sharing advice and ideas with other like professionals; can be done in person, online, at tradeshows, or by phone.
What low-cost extras do you provide that clients perceive as having a high value?
Should the salon owner do nails herself?
How do you react to negative feedback?
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How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.
The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.
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