Topic : client issues

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How Do Your Clients Request Nail Art?

June 10, 2013  | 

What is the most unique way a client has presented to you what she would like done for her nails? A client had a new experience in store for me recently when she brought in a

Keywords: client issues   tech-to-tech sharing  

When a Tech Leaves Your Team

May 28, 2013  | Article

You hired her, trained her, helped fill her book, and now she’s leaving the salon. What will you tell the clients?

Keywords: client issues   client relationships   hiring nail technicians   nail technician   team-building  

Buisiness Building: Treat Your Clients Well, But Be Firm

March 25, 2013  | 

Jennifer Halfon is an educator for Young Nails. We have met online and I had the privilege of taking one of her art classes when she was in Des Moines. She is a talented and passionate

Keywords: business building   client issues   tech-to-tech sharing  

What Is Nail Patella Syndrome?

March 15, 2013  | 

Sara is a professional I met online who had such an amazing story that I have asked her to share it with you. She is a wonderful inspiration. — Holly As a child, I dreamed of growing

Keywords: client issues   healthy working  

New Solution to Chipped Tips

December 1, 2011  | News

Cosmopolitan, in its December 2011 issue, had a brilliant idea. When nail tips start to chip, simply top tips with glitter-packed polish.

Keywords: client issues   glitter   OPI products  

Can You Embody the Aloha Spirit?

November 3, 2011  | 

Hopefully you are not tired of hearing about Hawaii, just in case I will try to make this the last blog about it. LOL. Customer service in a lot of businesses and even a lot of

Keywords: client issues   tech-to-tech sharing  

Understanding Your Clients' True Needs

September 8, 2011  | 

Note from Holly: Here’s a guest blog from Tanya Sisson. Tanya is an experienced professional in the nail industry. Licensed since 1989, she has been involved in education from the start of her career. Tanya enjoyed

Keywords: client issues   gels   pedicures   tech-to-tech sharing  

Do You Read the Directions?

August 19, 2011  | 

Do you ever read the directions on nail products? Maybe a glimpse to be sure you’re using it properly or just full steam ahead because how hard could it really be anyway? Sometimes you can get

Keywords: client issues   healthy working   troubleshooting  

A Summertime Nail Experiment

July 14, 2011  | 

Do you ever test things out that your clients complain about? There have been some mentions about water, chlorine, and generally common summer vacation activities causing challenges with nail coverings. It is not every day that

Keywords: client issues   gels   troubleshooting  

A Nail Tech's Final Farewell to a Beloved Client

June 29, 2011  | 

Hello all! I wonder if you might humor me today and allow me to post my last respects to a very dear client? We all have them — maybe if you are lucky you have more

Keywords: client issues  

Tech-to-Tech: How Did You Improve Your Service Times?

May 31, 2011  | 

It seems that a lot of you did consider yourself slow! If you feel like you have the technique down, what can you possibly do to speed up? I’m sure you are tired of hearing it,

Keywords: client issues   tech-to-tech sharing   troubleshooting  

What Do You Do When You're Having a Bad Day?

May 18, 2011  | 

Ever had a bad day? Not a wimpy bad day like you ran out of Fruit Loops and had to eat Cheerios bad day, but the kind where the alarm goes off in the middle of

Keywords: client issues   healthy working   tech-to-tech sharing  

Response to Wiggly Clients

May 11, 2011  | 

The response to the problem client blog was great!  I would like to carry it over into another blog to address something that so many of you commented on having — wiggly clients! I put it

Keywords: client issues   tech-to-tech sharing  

Before You Write That Problem Client Off …

May 6, 2011  | 

Do you have problem clients? I bet a face or two just popped into your mind’s eye! What do you consider a problem client? Some issues that we run into are not necessarily that the person

Keywords: business building   client issues   tech-to-tech sharing  

Tech-to-Tech Sharing: What Are Your Favorite Resources?

April 5, 2011  | 

Have you ever heard the tip debates asking if we prefer to be thought of as a waitress or as a doctor-type person? I’m not touching the whole tipping debate with a 10-foot pole today, but

Keywords: client issues   healthy working   tech-to-tech sharing  

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The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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