March 1, 2018
| Article
This month we asked nail techs: How do you get indecisive clients to
make a decision on nail color/design?
Keywords: clients communicating with customers crowdsourcing
February 13, 2018
| Nail Bytes
Keeping your clients coming back takes more than just providing expert services. These customer service ideas will help you show clients how much you love and value them.
Keywords: client relationships client retention clients communicating with customers customer service
September 28, 2017
| Article
This month we asked nail techs: What is Your Biggest Fear?
Keywords: clients crowdsourcing health healthy working money
June 16, 2017
| Blog Post
Kelly Wilson talks about how to conquer self-doubt when beginning to take clients.
Keywords: building your clientele clients My First Year new nail techs newbie
May 24, 2017
| Article
Returning clients were impressed to see their polish lasting for several weeks with little-to-no wear at the free edge, yet unlike with gel-polish, they could remove it easily.
Keywords: clients long-lasting nail polish natural nails
December 19, 2016
| Video
Dynh Le, owner of Guys Do Nails (GDN) Nail Bar in Wilmington, N.C., creates nail sketches about his experiences in the nail salon.
Keywords: client issues clients male nail techs nail humor
October 25, 2016
| Article
Building your book requires hard work, consistency — and asking the right questions to get clients to prebook. Don’t worry, you can still talk about the weather, or what you’re watching on Netflix, but you’ll want to squeeze a few of these questions into the conversation from here on out.
Keywords: building your clientele clients communicating with customers customer service Milady
October 23, 2016
| Article
Gayla Snell, a nail tech and massage therapist at Salons on 407 in Highland Village, Texas, recently learned how a manicurist can touch others’ lives when they need it most.
Keywords: client health client relationships clients
September 18, 2015
| Video
NailGuyTV's Robert Nguyen shares with us his top five worst nail client types.
Keywords: clients Robert Nguyen
August 31, 2015
| Article
When she can’t make her standing appointment, one longtime client notifies her nail tech with poetry.
Keywords: client relationships client scheduling clients
April 8, 2015
| Blog Post
Twenty-two years of doing nails takes a toll on the hands.
Keywords: clients ergonomics
February 25, 2015
| Blog Post
Maggie’s unhappy client got her revenge.
Keywords: clients
February 11, 2015
| Blog Post
Maggie wonders if those uncooperative clients really have control issues.
Keywords: clients
January 23, 2015
| Blog Post
Maggie has great expectations when a favorite long-lost client returns.
Keywords: clients
January 21, 2015
| Blog Post
Maggie is fed up with clients who sound like 2-year-olds.
Keywords: clients
