July 23, 2014 |
Maggie is not on board with the concept of a “free” hand.
July 21, 2014 |
This week I have been doing some extra training aside from nails. Here in the U.K., it’s expected that nail salons provide beauty and tanning services too. You’ve got to be a triple threat!
July 2, 2014 | Article
Do you give walk-ins the red light, yellow light, or green-light-go? Consider which of these salon policies will help you increase client traffic.
July 1, 2014 | Article
Offering customized pedicures is a great way to gain and retain loyal clients. NAILS takes you through the process, providing you with suggestions for beverages, amenities, add-ons, and more for four fabulous pedicures.
June 27, 2014 |
After complaining about bad clients, Maggie feels it’s only fair to acknowledge the many lovable ones.
April 30, 2014 |
Maggie wonders why it is that clients still don’t know how to sit and extend their hands properly.
March 21, 2014 |
Maggie stood up a client — sort of.
March 14, 2014 |
It happens every year around this time — it’s still light outside when most people are getting out of work. It’s not raining. It’s not cold, but it’s not hot yet. Everything is green. People get spring fever.
March 5, 2014 |
Something that has changed during the time I’ve been doing nails is the proliferation of antidepressants available and the number of people they’re being prescribed to.I’ve put some effort into understanding selective serotonin reuptake
February 26, 2014 |
It started with a simple inquiry from a prospective client who e-mailed to say that she wanted to book an appointment with me, but first she wanted to know if I did “full acrylic and not
February 14, 2014 |
I have been on the great quest for the Perfect Product [insert sound of angels singing] but, alas [dramatic sigh], I fear there is none.Part of the problem comes from looking at techs posting pictures to
February 12, 2014 |
I know I’ve mentioned in the past that I have never had so many “walk-ins” since I moved to a private office on the fourth floor of a semi-secure office building. I blame the Internet —
January 29, 2014 |
The other day, I was walking down the hallway to my salon just as the massage therapist next door was coming out of her room. She informed me that one of our other neighbors — an
January 22, 2014 |
I’ve always refused to make reminder calls. In part, because it’s a time-consuming pain in the patootie. Especially for a night owl like me who’s already fighting to survive in a diurnal society. Most people expect
January 10, 2014 |
This morning I was waiting on a client when she texted to give me a heads up that she was “running 10 late.” I usually mark off a little extra time for this particular client to
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