Topic : clients

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Put On Your Event Planner’s Hat

May 16, 2012  | Blog Post

I hope you have been enjoying our focus on loyalty programs and how to reward our clients. We have covered loyalty cards — a way to reward our clients for purchases, referrals, and pre-booking, etc. Last

Keywords: clients   customer service   Jill Wilson   Minnesota  

My Stupid Day

May 11, 2012  | Blog Post

Today has been one of the most bizarre days in my career... starting with totally not recognizing my first client — whom I have known since she was 11, over 10 years ago. Seriously, she was

Keywords: clients  

An App for That

May 4, 2012  | Blog Post

For the last 19 1/2 years I have been rather stubborn about not making confirmation calls. I am not a babysitter, and I firmly believe that if you aren't responsible enough to keep the appointments you

Keywords: clients  

Loyalty Program Pointers

May 4, 2012  | Blog Post

If you are just tuning in, we are talking about loyalty card programs. Be sure to check out last week’s post on the same topic. This series is just options/suggestions that I’ve come across when out

Keywords: clients   Jill Wilson  

A Rewarding Practice

May 2, 2012  | Blog Post

This is true Jill. I counted my loyalty cards and had dozens. They require an organizer all their own so they don’t clutter up my wallet.  I use several of them every week around town. For

Keywords: clients   customer service   Sandy Combs  

A Look at Loyalty Card Options

April 25, 2012  | Blog Post

Do me favor and go get your purse before you read this article. Look inside. Try to see past the miscellaneous receipts, loose change, and multiple tubes of lip gloss or lipstick. How many loyalty/punch cards

Keywords: clients   Jill Wilson  

How to Annoy Your Nail Tech

April 25, 2012  | Blog Post

Grumble grumble ... cursing under my breath ... grumble grumble ... grrrrrrr.  Don't pretend you've never had a client like this — the one who ought to be a great client. Takes excellent care of herself,

Keywords: clients  

Stuck in the Middle

April 18, 2012  | Blog Post

Setting the right pricing for services is a non-stop nightmare. If I set my prices too low, I spend all my time defending my decisions to my colleagues. If I set them too high, I spend

Keywords: clients   money  

Hunger Games Collection a Hit

March 28, 2012  | Blog Post

On my last blog update I was talking about the option of moving back into a renter position. I have decided not to do that. I love my office hands down. I am just not willing

Keywords: clients   salon services  

Color Blind

March 14, 2012  | Blog Post

Here's the thing — every time I have an acrylic client who insists that the pinkest pink is too pink, I show her the basic pink. Usually the issue is that they don't like pink. At

Keywords: clients  

In-Progress Nail Art Documentary Needs Funding

March 14, 2012  | Blog Post

While backstage at the CND Shellac Couture event at America’s Beauty Show, I was thrilled to meet Ashley Crowe, better known as Astrowifey (who runs a nail art blog by the same name), a phenomenal nail

Keywords: Business   clients   nail art   On The Road   salon services  

Referrals Are Holding Steady

March 9, 2012  | Blog Post

Our goals are going well. Rachael and I are working hard on our referral contest. Right now we are staying even with the previous two months’ numbers and we have the rest of March to go

Keywords: clients   Sandy Combs  

ABS 2012: Nails Are Getting Longer, says CND’s Jan Arnold

March 5, 2012  | Blog Post

“Nail lengths are getting longer,” observed CND co-founder Jan Arnold during the company’s Shellac Couture event today on The Runway at America’s Beauty Show. I caught up with Jan backstage after the show to find out more

Keywords: clients   nail art   On The Road   products   tradeshows  

To Rent or Own?

February 22, 2012  | Blog Post

February has been a crazy month, and some new business prospects are landing on my plateJust to recap, I work out of an office space in a busy shopping center that is host to other small

Keywords: clients   networking   staff training  

A Contest to Build Referrals

February 10, 2012  | Blog Post

Wow, Jill, this roadmap is a great way to keep track of your progress. We can really see how to plan ahead to make the most of the promotion. I use my Jump Journal to keep track

Keywords: clients   Sandy Combs  

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