Topic : clients

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I Love Prom

May 1, 2009  | 

I mean, I didn't love my proms. They were abominable. Both of them. Junior and senior. Just horrid. I blame my dates on both accounts. However, since being freed from the horrors of high school and going

Keywords: clients   marketing/promotions   salon services  

But I Don't Know Where It's Been!

April 13, 2009  | 

I was reading an article recently about salon safety. It was geared toward consumers and was intended to help people choose salons wisely. For the most part I am all over this. I think there needs to

Keywords: clients  

Grand Opening Party Photos

April 8, 2009  | 

I was so proud of all of my techs at our grand opening events in March. The girls all shined. You can see pictures in the Grand Opening Gallery on the lefthand side of the page. The

Keywords: clients   public relations  

Go Home Already!

April 8, 2009  | 

It is ridiculous that it should take me over two hours to finish my last client of the day. Sure, occasionally, the last client of the day represents that final "ahh" when you relax and realize

Keywords: clients  

She Loves Me, She Loves Me Not

March 30, 2009  | 

I've got this one client … You know where this is headed, don't you? So I've had this client, off and on, for several years. And for several years, off and on, I've come this close to

Keywords: clients  

Pink Slip Promos

March 23, 2009  | 

I got an e-mail from ROB|B, an OPI Concept Salon, this morning. The salon (which had its official grand opening party last Thursday…more on that in a future post) is offering a new promotion that I

Keywords: business   clients   Hannah Lee   salon services  

Thanks for the Compliment, Sorry You're Bleeding

March 20, 2009  | 

I just don't understand why people want to squirm when they're getting their nails done. It seems like a no-brainer that you would want to sit still. I mean, sure, there's always the Murphy's Law factor

Keywords: clients  

I'm Your Nail Tech, Not Your Babysitter

March 17, 2009  | 

I don't do confirmation calls. For one thing, as we've discussed, I'm not keen on using the phone any more than necessary. For another, it's not my job to manage your schedule for you. I have

Keywords: clients  

Slow Going

January 22, 2009  | 

We’ve seen some quiet days this month. The economy has affected everyone in a major way; it’s across the board. Unfortunately, we’ve had to cut hours and days for our employees (they’re salaried), which is something

Keywords: clients   salon decor/design   salon services   staff training  

Do What I Want You to Do, Not What I Tell You to Do!

January 20, 2009  | 

Years ago, when my nail salon experience consisted of sitting on the other side of the table for an hour or so every other week, my nail tech often scolded me to stop “helping” her. I

Keywords: clients  

More Than a Commodity

January 20, 2009  | 

I was talking to a New York City-based beauty editor the other day and realized her experience of the nail salon is very different from the one I’ve come to know through the salon owners and

Keywords: business   clients  

My New Favorite Website

January 16, 2009  | 

You all have the BF to thank for this: I have a new favorite website. No. It’s not nail-related, per se. It’s entirely dedicated to customer service, from the perspective of people who have to offer customer

Keywords: clients  

Are Nail Services Endangered Treatments?

January 12, 2009  | 

An article ran in the Los Angeles Times yesterday titled “Los Angeles Salons Note a Client Downturn.” In the story, the author says that bikini waxes, manicures and pedicures, and many hair services are all on

Keywords: business   clients   Hannah Lee  

Leading by Example

January 5, 2009  | 

Isn’t it exciting to become a part of a new salon family? There’s always so much to learn from each other. There’s always so much to share. Now that Adrienne has settled into her new salon

Keywords: clients   Heather Goodwin   team-building  

Ambassadors to the Industry

January 5, 2009  | 

Look at the smile line on these nails Lois did on my client.A long time ago, before I bought my PDA, I had a three-ring binder for my appointment book. I printed out the calendar sheets

Keywords: clients   salon services  

Encyclopedia

Eucalyptus is a native Australian tree with aromatic leaves that yield an oil that can be used medicinally.
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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

Industry Statistics for

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VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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