Topic : clients

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Practicing What I Preach

October 31, 2008  | 

Sometimes I avoid confrontation. Not because it makes me nervous or because I’m afraid to face anyone, but because I’m so #$!@ing mad that I know I won’t be able to remain coherent, let alone professional. So

Keywords: clients  

Sweet Success (Mostly)

October 28, 2008  | 

Our first few weeks have been amazing. On Friday, we got a huge plug in Daily Candy, and we really blew up after that. We were booked solid Friday, Saturday, and Sunday. Best of all, most

Keywords: clients   public relations   salon decor/design   salon services  

Open for Business

October 10, 2008  | 

Despite some last-minute fixes (like redoing the ceiling paint two days ago after it was showing signs of wear), our soft opening today was a success. We had 32 booked appointments, and Dan, Nadine, and I

Keywords: clients   salon decor/design   salon services  

We’re Taking Appointments!

October 1, 2008  | 

ROB|B will be officially open to the public on Friday, October 10. This soft opening date is set in stone. We’ve even already made a few appointments for that day. We’d be so happy to take

Keywords: clients   salon services  

OMG! I Am Such a Loser!

September 29, 2008  | 

MaryAnne has been my client for more than a year now. She is a senior at one of the local high schools, and she has been a swell client who I always enjoy having her in

Keywords: clients  

Having it Both Ways

September 9, 2008  | 

I once read that clients will remain in a salon 85% of the time to continue the relationships they’ve built versus 15% who will stay for the service received. Isn’t that amazing? We’ve all known people

Keywords: clients   Heather Goodwin   techniques  

The Right Response

September 1, 2008  | Article

We can daydream all we want about what we would like to say, but finding the right response for hard-to-please clients is the better choice — and ultimately yields more satisfying results.

Keywords: business   client relationships   clients   hard-to-please clients  

Summer Strategies

August 13, 2008  | 

When it’s slow, you hope that all of the seeds you've planted with past and present clients start to blossom. That is what happened the past week. I finally had a full book, and some of

Keywords: clients   retailing  

Obama Enlists Salon Owners in Registering Voters

August 12, 2008  | 

In an effort to increase voter registration in the African-American community, the Obama campaign launched the National Barbershop and Beauty Salon Voter Registration Campaign last weekend at the Bronner Bros. International Hair Show in Atlanta. According

Keywords: clients   Hannah Lee   legislation  

Solutions to Summer Slowdown Issues

August 6, 2008  | 

It’s so easy when things are tough in the economy to think, “Well, I’m not the only one”. That thought process will cause you to close your doors if you believe it. The fact is it

Keywords: clients   Heather Goodwin   salon services  

Surviving an Inspection

July 29, 2008  | 

July has been an interesting month. We began with a huge event on the 4th and since then it’s been quiet in the nail room. Since I’ve been here only a short time and still don’t

Keywords: clients  

More Event Analysis, Plus Holiday Retail Planning

July 17, 2008  | 

Since we’re putting more of a focus on events and on orchestrating them properly, we were a part of the “Old Fashioned 4th of July Celebration” held in downtown Apex, N.C. This was a success for

Keywords: clients   retailing   team-building  

Events: A Great Way to Market Your Salon

July 8, 2008  | 

With so many opportunities out there to market yourself, or your salon, why don’t more people jump on it? What I’m finding out is that most techs and owners have great intentions, but no follow through.

Keywords: clients   Heather Goodwin   retailing  

On My Mind: Are You Focused?

July 1, 2008  | Article

Keywords: client surveys   clients   On My Mind  

An "Event"ful Year

June 25, 2008  | 

Hair, Body & Sole seems to be everywhere these days. We have been involved in events all year, the most recent a business expo and a fashion show. Recently we submitted a press release about this

Keywords: clients   team-building  

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The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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