December 21, 2007
Your salon appears to be very upscale. What type of customers are you catering to?Michelle Hi Michelle, As you noted, my salon targets an affluent crowd. Studio City is a high-income area near Hollywood, so we’re targeting young
May 18, 2007
I don’t like the idea of the floating walls between each manicure station and the next. You said the stations make for a more private service, but are they going to be sound proof? Everyone is
Keywords: clients Q&A salon decor/design
May 4, 2007
On a roller coaster, you know that feeling you get after you've finally made it to the top and your coaster car starts on that first big plunge? That's how I feel when I think about
Keywords: clients public relations salon decor/design
October 1, 2004
What are clients saying about their salon visit after they leave? We took that question to several frequent nail salon clients to find out what’s on their minds and see what they really think about you, your salon, and your services.
Keywords: clients customer service reader surveys
August 1, 2004
Do you ever look across the table and feel the urge to ask your clients, “Do you like me? Do you really, really like me?” Of course you do. And it’s only natural. We all need some positive feedback from time to time. So we conducted a little survey to find out what attracts clients to your salon and why they love you
Keywords: client relationships clients customer service
October 1, 2002
“How do I get salon clients to keep their hands off my stuff when I’m not there?”
Keywords: clients communicating with customers dealing with coworkers unhappy clients
March 1, 1999
A client talks about her own perspective getting her nails done and what she'd like to see different.
Keywords: American International Industries client relationships clients discount salons
January 1, 1994
The first thing to realize is that the client doesn't actually "belong" to anyone.
Keywords: clients sticky salon situations