Topic : clients

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Q & A: Core Clientele

December 21, 2007  | Blog Post

Your salon appears to be very upscale. What type of customers are you catering to?Michelle Hi Michelle, As you noted, my salon targets an affluent crowd. Studio City is a high-income area near Hollywood, so we’re targeting young

Keywords: clients  

Q & A: Noise Levels

May 18, 2007  | Blog Post

I don’t like the idea of the floating walls between each manicure station and the next. You said the stations make for a more private service, but are they going to be sound proof? Everyone is

Keywords: clients   Q&A   salon decor/design  

Leaps and Bounds

May 4, 2007  | Blog Post

On a roller coaster, you know that feeling you get after you've finally made it to the top and your coaster car starts on that first big plunge? That's how I feel when I think about

Keywords: clients   public relations   salon decor/design  

The Good, The Bad, and The Nasty

October 1, 2004  | Article

What are clients saying about their salon visit after they leave? We took that question to several frequent nail salon clients to find out what’s on their minds and see what they really think about you, your salon, and your services.

Keywords: clients   customer service   reader surveys  

Clients Tell us What They Love About You

August 1, 2004  | Article

Do you ever look across the table and feel the urge to ask your clients, “Do you like me? Do you really, really like me?” Of course you do. And it’s only natural. We all need some positive feedback from time to time. So we conducted a little survey to find out what attracts clients to your salon and why they love you

Keywords: client relationships   clients   customer service  

TV or Not TV?

July 1, 2004  | Article

As TVs become the norm in more and more salons, we find out how owners and techs really feel about the transition to digital amenities.

Keywords: clients   customer service   salon decor/design   salon furnishings  

You Don’t Need Primer For This Kind of Bonding

June 1, 2003  | Article

Salons are busier and bigger than ever before, so how do you keep everyone happy and business growing?

Keywords: client relationships   clients  

On the Couch Answers Your Salon "Sticky Situation" Questions

October 1, 2002  | Article

“How do I get salon clients to keep their hands off my stuff when I’m not there?”

Keywords: clients   communicating with customers   dealing with coworkers   difficult clients  

Healthy Curiosity

June 1, 2002  | Article

What you don’t know about your clients can hurt them – and you. Know what questions to ask so you can enhance your clients’ beauty and health with services personalized to their individual lifestyles and health histories.

Keywords: client health   clients   diabetic clients  

The Eleven Client Commandments

October 1, 2000  | Article

Nail techs aren’t the only ones who can benefit from sticking to a code of conduct.

Keywords: client issues   client relationships   client scheduling   clients  

Just My Opinion: A Client’s Point of View

March 1, 1999  | Article

A client talks about her own perspective getting her nails done and what she'd like to see different. 

Keywords: American International Industries   client relationships   clients   discount salons  

Got a Question? Ask Suzi!

August 1, 1996  | Article

Suzi Weiss-Fischmann worked in the fashion industry for 10 years in manufacturing, design, and style.

Keywords: clients   nail trends   reader questions   Suzi Weiss-Fischmann  

Read 'Em and Laugh

December 1, 1994  | Article

If you think there’s nothing funny about the salon business, think again. NAILS ’readers recount some of their most unforgettable moments.

Keywords: client issues   clients   Reader to Reader  

How Do I Prevent Other Technicians From Stealing My Clients?

January 1, 1994  | Article

The first thing to realize is that the client doesn't actually "belong" to anyone.

Keywords: clients  

Servicing Clients Every Three Weeks

April 1, 1992  | Article

Make room in your schedule for new clients, and you'll soon need to make room in your wallet for more money. 

Keywords: appointment tracking   Business   client scheduling   clients  

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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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