Topic : clients

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I’m Not Psychic

December 12, 2013  | Blog Post

So a new client comes in the other day for a full set. She tells me that she’s been stalking me online for a while and loves my work. But she has a regular nail tech,

Keywords: clients  

At Least I Can Make Their Nails Look Good

December 11, 2013  | Blog Post

Every time I see an ad or an article or some industry quip about ways to keep busy during the “winter slump” my eyes bug out of my head and I catch my breath. What “winter

Keywords: clients  

Ergonomics

December 4, 2013  | Blog Post

I have worked very hard to set up my workstation in a manner that is ergonomic for me. I put thought into it when I designed my desk. I thought about it when I bought my

Keywords: clients   nail tech issues  

The Skinny on Skin Tones

December 3, 2013  | Article

It’s no mystery why certain shades can make skin appear dull while others boost vibrancy — selecting the right shade for your client’s skin tone is as much a science as it is an art. Learn the philosophy behind it before making your next color recommendation and your clients will be sure to give you a very colorful thanks.

Keywords: clients  

Is a No-Tipping Policy Right for You?

November 30, 2013  | Article

If tomorrow morning you posted a sign that said “no tips please,” what do you think would be the impact? No-tipping policies in salons, spas, and waxing studios are slowly but surely changing the way clients not only pay, but view their nail service professionals.

Keywords: client issues   clients   tipping   tips  

Reader to Reader: How do you show your clients you are thankful for them?

November 28, 2013  | Article

Around the holidays it can be a good idea to show extra customer appreciation.

Keywords: client relationships   clients   Reader to Reader  

The Whole Nail and Back Again

November 13, 2013  | Blog Post

When doing rockstar nails in acrylic, I really prefer to do a French style. It’s easier to change the colors this way — all I have to do is a backfill. If the client really wants

Keywords: clients   salon services  

Are There or Aren’t There Artisans?

November 11, 2013  | Blog Post

Have you ever been working hard to write up a really classy service menu and come up with the brilliant idea to refer to any of your one-of-a-kind creations as “artisan” anythings?  I did once. I

Keywords: clients   marketing/promotions  

Why Are You Yelling at Me?

November 6, 2013  | Blog Post

Maybe it’s because the weather is changing and we are in that rare, and short-lived, time of the year when the heat isn’t on and neither is the air conditioning. So there are long periods of

Keywords: clients  

Constant Contact

November 5, 2013  | Blog Post

No. I’m not talking about the actual company by the same name. I’m talking about the concept of keeping in touch. Lately, I’ve found myself frustrated from dealing with a handful of companies that seem not to

Keywords: clients  

Just Venting

October 25, 2013  | Blog Post

All my Facebook friends know that this week has been a rough one for me. After coming back from vacation all primed and pumped and ready to tackle another 21 years of doing nails and not

Keywords: clients  

Underbidding the Job

October 23, 2013  | Blog Post

A few weeks ago I got a text from a potential client asking about booking an appointment and wanting to know if I could do a set “like this” and what would I charge for it. She

Keywords: clients   money   salon services  

Virtual Success

October 18, 2013  | Article

If a picture of your salon is worth a thousand words, then a moving 360° virtual walk-through is probably valued at a million.

Keywords: clients  

A New Minion

October 11, 2013  | Blog Post

I believe I’ve mentioned that in the last few years I’ve had several former clients embark upon a career in the nail industry. Most of them didn’t even tell me. Some of them were former clients

Keywords: clients   nail tech issues  

The Clientele Rollercoaster

October 7, 2013  | Blog Post

I used to think that once I built my clientele, I’d be set. I knew there would always be a few people who strayed off because they moved away or couldn’t afford their nails anymore, but

Keywords: clients   nail tech issues  

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