Topic : clients

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How We Handled Rachael’s Wedding

October 25, 2012  | Blog Post

Jill, those are great strategies to help you pre-book your clients. I know that remembering the statements about the client’s discomfort or length of her nails helps me to tailor the offering to the guest sitting in

Keywords: clients   customer service   Sandy Combs  

Homecoming Party

October 22, 2012  | Blog Post

I didn’t get around to writing my blog post on Thursday as usual. I had a surprise visitor. One of my all-time favorite clients moved to Utah earlier this year. She and her hubby have been telling

Keywords: clients  

The Price Is Right

October 17, 2012  | Blog Post

You know what's hard? Putting a price on my work.  Back in the beginning of my career it was tough because I knew I sucked. Well, "sucked" is a strong word, but my work was not

Keywords: clients   money   salon services  

Make Pre-Booking a Habit

October 12, 2012  | Blog Post

Practicing your pre-book offerings now is a great way to increase your pre-holiday service sales. It also makes that offering a very smooth one come the holiday season when it can most increase your books and

Keywords: clients   customer service  

I Want to Be Like Rhonda When I Grow Up!

October 10, 2012  | Blog Post

It’s been six months since we opened Polish Salon. We have had almost 100, mostly new, clients, come in for services and still get a good amount of walk-ins. But my question is: Why are they

Keywords: clients  

Bye, Bye Blogger

September 26, 2012  | Blog Post

Can you believe it’s been a year since my first Blueprint post? I can’t. What will I do with all my quasi-funny ramblings about the nail polish biz? {Insert big smile here.}  I started this post,

Keywords: clients   Makeda   marketing/promotions   salon decor/design  

The Myth of a Full Book

September 14, 2012  | Blog Post

Since I just wrote about calculating booked-ness (if I can spell it, it’s a word!) I figured this would be a good time to write this post too. There’s no such thing as a full book. OK ...

Keywords: clients   nail tech issues  

They Really Can't Tell

August 31, 2012  | Blog Post

I think this is the problem. Seriously. Long have professionals passionately debated the reasons why people continue to go to cheap, lousy salons and pay for cheap, lousy nails. I've always wondered: Don't they know those are ugly

Keywords: clients  

Male market segment to grow, predicts IBISWorld

August 29, 2012  | Blog Post

A market segment within the U.S. day spa and nail salon industry likely to experience growth in the next five years is the male consumer, according to a recent report by market research firm IBISWorld. The

Keywords: Business   clients   salon services  

SuperStyled Makeover Show Launches on YouTube

August 22, 2012  | Blog Post

Many of us get inspired by YouTube videos these days, and new online series SuperStyled plays that up with short (the first one is under 4 minutes) episodes that showcase total makeovers — nails, makeup, and

Keywords: clients   nail art   salon services   techniques  


August 21, 2012  | Blog Post

It’s been nice that everyone knows I opened a salon with Kim and Natalie after all these years -- thanks to this NAILS Magazine blog of course. Juli Miller and Diane Self from INM and Elsbeth

Keywords: clients   networking   public relations  

Social Networking

August 20, 2012  | Blog Post

So one of my clients has opened a dance studio. This would ordinarily fall under the category of "stuff my clients do in their personal life that makes for interesting conversation but doesn't really involve me"

Keywords: clients   marketing/promotions  

Talk With the Mouth, Not With the Hands

August 10, 2012  | Blog Post

Why do they all have to talk with their hands while I’m holding a drill against their nail beds? Seriously, I appreciate the trust, but let’s get real.Aside from chasing their hands through the air like

Keywords: clients  

Must Remember to Stash Benadryl at the Salon

August 8, 2012  | Blog Post

Common Sense, Conventional Wisdom, and Modern Psychology, all agree that when you find your life and your personal psyche muddied up with "toxic people," the best course of action is to simply eliminate them from your

Keywords: clients  

Plug Your Accomplishments on Social Media

July 30, 2012  | Blog Post

I agree Jill. Posting your accomplishments on your salon website or Facebook page is a great way to keep clients and potential clients updated on all of the education your service providers take and are involved

Keywords: clients   Sandy Combs  


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