November 16, 2011
| Article
One of the most important decisions you make as a salon owner is the staff you hire. Do you have a system in place to make sure you’re hiring the right person?
Keywords: finding/retaining staff hiring nail technicians owner issues
July 18, 2011
| Photo Gallery
Break rooms offer a respite from the hustle and bustle of the salon. Here are a few great examples.
Keywords: finding/retaining staff salon decor/design
June 1, 2009
| Article
When was the last time you took a good look at your numbers? Take this quiz designed to shed some light on the numbers that underlie your bottom line and why you should care about them.
Keywords: building your clientele finding/retaining staff retailing salon finances
January 1, 2009
| Article
Editor’s Note: In this occasional series, we follow along as -Adrienne, a mother of two who moved last year with her husband to North Carolina, works to rebuild her nail business from scratch. She’s working with Heather, a certified salon success coach, to help her succeed. If you missed the first two installments, see NAILS’ -February and June 2008 issues or visit The Coaching Chronicles blog at http://blogs.nailsmag.com/coach.
Keywords: blogs business tools finding/retaining staff marketing/promotions networking
July 1, 2008
| Article
The coffee pot is on and dry, the retail area is dusty, and your coworker is happily filing the nails of one of your favorite clients. You are not alone. Nail techs just like you are facing the same issues in salons around the globe. Don’t let that bad coworker get your panties in a bunch. It’s time to band together and take back the salon.
Keywords: business finding/retaining staff staff management
May 1, 2008
| Article
To hear salon owners tell it, recruiting new techs is no easy feat. To help, we asked techs to tell us how they learned about their current position. More often than not, the connection was made through informal networking.
Keywords: finding a job finding/retaining staff recruiting
May 1, 2008
| Article
To hear salon owners tell it, recruiting new techs is no easy feat. To help, we asked techs to tell us how they learned about their current position, and asked salon owners what has worked for them. More often than not, connections were made through informal networking.
Keywords: finding a job finding/retaining staff hiring nail technicians
March 1, 2007
| Article
According to a NAILS’ survey, almost one in five salon owners has turned away clients because the salon lacks an adequate number of nail techs. But with a little creativity, it’s possible to reach out to candidates inside and outside the beauty industry and attract a new crop of recruits to the profession.
Keywords: finding/retaining staff hiring nail technicians recruiting
July 1, 2006
| Article
By developing and supporting the inner power of each member, salon owners can double as cheerleaders to develop an unstoppable salon team. From the moment they are hired, it’s your job to give team members the tools they need to excel and prosper.
Keywords: coaching finding/retaining staff owner issues team-building
September 1, 2005
| Article
No one ever said finding a good nail technician would be easy, but it’s not impossible either. Keep reading to learn about hiring strategies, incentives, and benefits that just might make you bid adieu to your frustrations.
Keywords: finding/retaining staff hiring nail technicians owner issues
April 1, 2004
| Article
Twinsburg, Ohio-based Natural Beauty Salon was established November 9, 2001. As we enter our third year of business, I celebrate, reflect, and never stop moving forward.
Keywords: finding/retaining staff marketing/promotions opening a new salon opening your own salon salon profiles
January 1, 2004
| Article
In a commission-based salon or spa, technicians sometimes assume the owner is banking the other half of their commission. Opening the salon’s books will open employees’ eyes to the vital need to retail for the salon’s survival.
Keywords: finding/retaining staff organization retailing
January 1, 2004
| Article
Looking for a sure-fire formula to make an assistant program pay in your salon? Four salon owners prove it’s as simple as meeting everyone’s needs — yours, theirs, and the salon’s.
Keywords: customer service finding a job finding/retaining staff nail tech assistants
October 1, 2000
| Article
Is multi-level pricing a solution for keeping the best nail technicians satisfied and motivated in their jobs? Some salons say yes, indeed.
Keywords: customer service employee issues finding/retaining staff service pricing
February 1, 1998
| Article
You may suspect you have a personnel problem, but when your entire staff walks out, you know it’s time to change the way you do business.
Keywords: finding/retaining staff staff management