June 17, 2011
It’s not so much what you say, but how you say it that makes a lasting impression on clients.
Keywords: communicating with customers first impressions
March 1, 2010
Here are 10 simple but powerful tools to get off to a good start and build on a positive first impression.
Keywords: business tools client relationships clients customer service first impressions
December 1, 2000
Often overlooked, the front desk position in every salon has the power to make (or break) the first (and last) impression a client has of your establishment. Here we show you how to turn your front desk from asupport position into a profit center and customer service gateway.
Keywords: first impressions receptionist