Topic : Jill Wilson

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Use Facebook to Brag About Your Education

July 30, 2012  | 

We have been talking about continuing education and ways to let our clients know that we’ve received advanced training. Last week we talked about posting it on your salon’s website. I gave you a great example

Keywords: Jill Wilson  

Promoting Your Education Online

July 25, 2012  | 

So, we've taken advanced education classes, now what? This is a question I get a lot when I visit salons for a day of in salon training. What do we once we have taken the education?

Keywords: Jill Wilson  

See the Sites

July 18, 2012  | 

We have been talking about continuing education and ways we can learn and stay current in our industry. Last week, we talked about a few ways we can get education at little or no cost to us.

Keywords: Jill Wilson   techniques  

Continue Your Education, Advance Your Skills

July 11, 2012  | 

Recently, I attended The Summit Salon Consulting Group Company Retreat. This is a companywide retreat with all of the consultants, the leadership team, seminar trainers, Michael Cole, and Summit's CEOs, etc. I love attending this retreat for

Keywords: Jill Wilson   professionalism  

Talk About Setbacks: My Foot Is Broken!

June 25, 2012  | 

We’re halfway through the year, so we are revisiting the goals we set at the beginning of the year. As I mentioned last week, I injured my left foot in May, throwing a monkey-wrench in my

Keywords: Jill Wilson  

Goal Setting Revisited: Winning the Weight Battle

June 20, 2012  | 

It’s already June and half the year is over. The Fourth of July is right around the corner. In January, we talked about goal setting; we also set some goals for the year. Since we’re halfway

Keywords: Jill Wilson  

Hold a Teen Night or Gel-Polish Event

June 13, 2012  | 

We have been talking about client events — how to host them and how to make your event successful. I have shared several ideas and event planning tips to get you thinking about your next event.

Keywords: clients   customer service   Jill Wilson  

Client Events: Nailing Down the Final Details

June 6, 2012  | 

We're finishing our series on client events. We have covered so much over the last few weeks. Here are the final preparations to make your event a success.Station Set Up: Make sure that all of the

Keywords: clients   customer service   Jill Wilson  

Maximize Social Media at Your Next Client Event

May 23, 2012  | 

Preparing for a client event takes time and planning. So far, we have covered picking a date, selecting the event type, sending out invitations and getting employees to volunteer. The next step is to plan and set

Keywords: clients   customer service   Jill Wilson  

Put On Your Event Planner’s Hat

May 16, 2012  | 

I hope you have been enjoying our focus on loyalty programs and how to reward our clients. We have covered loyalty cards — a way to reward our clients for purchases, referrals, and pre-booking, etc. Last

Keywords: clients   customer service   Jill Wilson  

A Program to Reward Your Top Customers

May 9, 2012  | 

Thank you for your comments about the loyalty cards. Keep posting comments — Sandy and I love hearing from our readers. The past two posts were about loyalty cards and how we all have them floating

Keywords: customer service   Jill Wilson  

Loyalty Program Pointers

May 4, 2012  | 

If you are just tuning in, we are talking about loyalty card programs. Be sure to check out last week’s post on the same topic. This series is just options/suggestions that I’ve come across when out

Keywords: clients   Jill Wilson  

A Look at Loyalty Card Options

April 25, 2012  | 

Do me favor and go get your purse before you read this article. Look inside. Try to see past the miscellaneous receipts, loose change, and multiple tubes of lip gloss or lipstick. How many loyalty/punch cards

Keywords: clients   Jill Wilson  

Work Those Business Skills

April 18, 2012  | 

The referral contest winner at Sandy’s salon sure did a lot to increase her referral base! The beauty of all of those referrals is that the new referrals will tell their friends and they will tell

Keywords: Jill Wilson   professionalism  

Which Are Your Problem Spots?

April 11, 2012  | 

Yay Sandy for getting your nail department to 12% — that’s huge! I know that it was not an easy task to get the department to that level. One thing for sure is that it really takes

Keywords: Jill Wilson  

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