Topic : Lisa Arnold

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Get Your House In Order Before the Holidays

November 17, 2010  | Blog Post

By Lisa Marie Arnold, Salon & Spa Solutions As we near the end of 2010, you may be reflecting on your accomplishments — or maybe on some shortcomings this past year. Salon and spa owners need

Keywords: Lisa Arnold   

Goal Setting for 2010 — Questions to Ask

January 11, 2010  | Blog Post

By Lisa Marie Arnold, Salon & Spa SolutionsAre you ready for 2010?The hectic holiday season is behind us now and it is time to plan for 2010! What will you do differently, what will you do

Keywords: Lisa Arnold   

Exceed Their Expectations, Part 2

October 5, 2009  | Blog Post

By Lisa Marie Arnold,Salon & Spa Solutions           Client communication is key! My personal opinion is that 70% of a technician’s success comes from how well you communicate with their guests. It is all in the

Keywords: customer service   Lisa Arnold   

Exceed Their Expectations, Part 1

August 17, 2009  | Blog Post

By Lisa Marie Arnold, Salon & Spa Solutions  Salon and spa owners are increasingly optimistic about sales growth in the months ahead. According to a PBA study released July 2009, 60% of salon/spa owners expect their

Keywords: customer service   Lisa Arnold   

Raise Your Prices? Hey, Why Don’t You?

July 20, 2009  | Blog Post

By Lisa Marie Arnold, Salon & Spa Solutions One of my biggest pet peeves is techs who don’t feel confident about raising prices. Yes, even in these economic  times, there are still technicians worthy of a price

Keywords: Lisa Arnold   

Retailing: Let Them Make Their Own Decisions

June 15, 2009  | Blog Post

By Lisa Marie Arnold,  Salon & Spa Solutions Every so often I get a “wake-up” comment from a client that I feel is absolutely necessary to share with my other accounts. We can implement systems, RX

Keywords: Lisa Arnold    retailing  

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