Topic : phone skills

1 - 2 of 2

Turn Phone Inquiries Into Bookings

July 13, 2016  | Article

How many people call your salon each day to ask about the price of a particular service and never get on the books? According to Tammy Dennis of Infinity Luxury Salon, the key is to build a relationship with the caller by asking questions.

Keywords: communicating with customers   phone skills  

Opportunity Only Rings Twice

May 1, 1994  | Article

A client’s first telephone experience with your salon should include a quick response and a cheery hello.

Keywords: customer service   phone skills   receptionist  

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