Topic : professionalism

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Not Knowing Is Half the Battle

July 20, 2012  | Blog Post

I used to be utterly exasperated at California's lack of continuing education requirements for maintaining our licenses. Then I found out more about what passes as “continuing education” in states that do require it, and I

Keywords: professionalism  

Continue Your Education, Advance Your Skills

July 11, 2012  | Blog Post

Recently, I attended The Summit Salon Consulting Group Company Retreat. This is a companywide retreat with all of the consultants, the leadership team, seminar trainers, Michael Cole, and Summit's CEOs, etc. I love attending this retreat for

Keywords: Jill Wilson   professionalism  

Work Those Business Skills

April 18, 2012  | Blog Post

The referral contest winner at Sandy’s salon sure did a lot to increase her referral base! The beauty of all of those referrals is that the new referrals will tell their friends and they will tell

Keywords: Jill Wilson   professionalism  

How to Wear Eye-Popping Polish at Work

April 5, 2012  | News

The April 2012 issue of InStyle magazine tells readers how to wear eye-popping nail polishes while remaining work-appropriate.

Keywords: Color Club   Colorpops   Essie   professional image   professionalism  

It’s Time to Clean and Unclutter Your Station

March 23, 2012  | Blog Post

Spring has sprung early in Minnesota this year. We have had record-breaking temperatures for this time of year. Our snow melted in just two days — that’s unheard of. With highs near 80 degrees, we feel

Keywords: Jill Wilson   Minnesota   professionalism  

Clients Cool With Price Increase

February 27, 2012  | Blog Post

Thank you everyone for your comments. It is really helpful to us to hear you relate to how we have struggled and how we deal with those problems. I hope that our suggestions help those of

Keywords: professionalism   Sandy Combs   service pricing  

A Lesson in What Not to Do

November 7, 2011  | Blog Post

I have been wrestling with AT&T for the past week. I am in no mood for humor at this point.  After a week of phone calls, waiting on hold, being disconnected and disrespected, I am teetering

Keywords: professionalism  

Sharing Knowledge

August 8, 2011  | Blog Post

Yes, thank you NAILS Magazine for the opportunity to write this blog with Jill. This has been a wonderful learning experience for myself and for my cohort in the salon.  I completely agree will you Jill,

Keywords: professionalism   Sandy Combs   techniques  

Watering the Lawn With Crazy

July 22, 2011  | Blog Post

So I was reading the comments left on the "Perfect Timing" post a few days ago (and it never ceases to boggle my mind which posts will collect so many comments while others go unnoticed) and I

Keywords: nail tech issues   professionalism  

Why You’d Better Wash Up

April 15, 2011  | Blog Post

In my opinion, hand-washing should be a given procedure before any service is performed, ever. I have always had a hand washing-policy in effect for any of the guests that I perform services for — even

Keywords: professionalism   Sandy Combs  

Sanitation Begins With Soap and Water

April 11, 2011  | Blog Post

Did our client recently sneeze or cough into her hand? Does she have a sick family member at home? Did she wash her hands after going to the restroom? Did she apply her makeup or lotion

Keywords: Jill Wilson   professionalism  

Best Behavior

March 25, 2011  | Blog Post

I have read several of Michael Cole’s books and am certain I have read the very theory Jill mentioned in her last post. The particular book I remember reading it in was geared more toward hairstylists,

Keywords: professionalism   Sandy Combs  

It’s All About Non-Verbal Cues

March 21, 2011  | Blog Post

This is the most powerful part of the first impression series. This information comes from one of my mentors, Michael Cole, an icon in our industry. I learned about communication from Mr. Cole many years ago

Keywords: Jill Wilson   professionalism  

Put It Out, Please

March 11, 2011  | Blog Post

Jill, I have to thank you for posting on this topic. It is another of those things that we often assume is more of a common sense type of thought process that really isn’t. Odor is a

Keywords: customer service   professionalism   Sandy Combs  

Odors Offend

March 7, 2011  | Blog Post

We only have 10 seconds to make a first impression — what will we do to make it a lasting impression? We’ve already discussed how significant it is to look like we’re a part of this

Keywords: customer service   Jill Wilson   professionalism  

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