What low-cost extras do you provide that clients perceive as having a high value?
What’s the most unusual place you did nails?
I’m thinking about doing a client survey. What questions should I include and what’s the best way to go about it?
Reader to Reader:To what extent should you guarantee your work?
Reader to Reader: How do you turn a new client into a regular?
Should we have clients sign a consent form prior to receiving nail services?
How do I diplomatically turn away a pedicure customer who has a fungus?
How can I get people to get regular pedicures and try nail art?
How do you make your clients feel comfortable after they’ve cheated on you with another tech?
How do I reassure my clients that my electric filing is safe?
What is the best way to handle cell phone abuse during a nail service?
How can you help clients with deformities of the feet to feel comfortable about receiving procedures?
What are your best time-saving tips?
How do you greet clients when they enter the salon?
How do you acknowledge a client's birthday?
Do you charge for nail repairs during fills?
What unique services do you provide for your pedicure clients?
What do you talk about with male clients?
Reader to Reader: What do you talk about with male clients?
Reader to Reader: How do you handle a client who forgets her checkbook or cash?
Cosmoprof 2014: Danny Haile's 50th Surprise Party11 photos
Cosmoprof 2014: City of Hope Gala6 photos
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