Q&A: Reader to Reader

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Reader to Reader: What's the most worthwhile trade show, professional networking event, or continuing education class you've ever been to and why?

Reader to Reader: Where do you turn when you have a technical question about nails?

Reader to Reader: How do you turn a new client into a regular?

Reader to Reader: How do you keep your client information safe?

Reader to Reader: How do you let your clients know you're raising your prices?

Reader to Reader: How do you start a dialogue with your clients about retail products?

What's your most memorable nail mishap?

If you could do anyone’s nails, who would you choose?

Reader to Reader: How do you handle no-shows?

Reader to Reader: How do you handle a rude client?

Reader to Reader: Do you charge family members for nail services?

Reader to Reader: What is your best salon-related organizational tip?

Reader to Reader: Do you loan products to other techs?

Reader to Reader: How do you fire a client?

Reader to Reader: Is having a salon website a must in today’s environment?

Reader to Reader: Should a salon keep its menu basic or include multiple lists of service options?

Reader to Reader: Has your salon employment ever been terminated against your will (like a firing or salon closing)? How did you handle it?

Reader to Reader: Is it wise to create a social, stay-and-chat type of environment for clients in the salon?

Reader to Reader: How do you combat burnout?

Reader to Reader: How do you keep yourself, you employees, and you salon safe?


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