Q&A: Reader to Reader

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Reader to Reader: What's the most worthwhile trade show, professional networking event, or continuing education class you've ever been to and why?

Reader to Reader: Where do you turn when you have a technical question about nails?

Reader to Reader: How do you turn a new client into a regular?

Reader to Reader: How do you keep your client information safe?

Reader to Reader: How do you let your clients know you're raising your prices?

Reader to Reader: How do you start a dialogue with your clients about retail products?

What's your most memorable nail mishap?

If you could do anyone’s nails, who would you choose?

Reader to Reader: How do you handle no-shows?

Reader to Reader: How do you handle a rude client?

Reader to Reader: Do you charge family members for nail services?

Reader to Reader: What is your best salon-related organizational tip?

Reader to Reader: Do you loan products to other techs?

Reader to Reader: How do you fire a client?

Reader to Reader: Is having a salon website a must in today’s environment?

Reader to Reader: Should a salon keep its menu basic or include multiple lists of service options?

Reader to Reader: Has your salon employment ever been terminated against your will (like a firing or salon closing)? How did you handle it?

Reader to Reader: Is it wise to create a social, stay-and-chat type of environment for clients in the salon?

Reader to Reader: How do you combat burnout?

Reader to Reader: How do you keep yourself, you employees, and you salon safe?

Encyclopedia

(Port Richey, Fla.) Galaxy Nail Products An active member of the Florida Cosmetology Association, Kurtz donates many hours to the cause of improving...
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