Topic : Reader to Reader

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Reader to Reader: How Do You Deal With Chronic Client Tardiness?

September 1, 1993  | Article

Readers respond with customer-friendly ideas like shortening a service or asking a customer to visit another technician. 

Keywords: late clients   Reader to Reader  


A regular educator of the month, Gibbons enthusiastically greets each new assignment. Her love of the industry inspires her students, who leave...
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Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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