April 15, 2013
TextUs.Biz is an app for PC, Mac, or iPad that allows the salon to use its existing landline telephone number to text messages back and forth with customers.
Keywords: receptionist smartphone apps
December 1, 2000
Often overlooked, the front desk position in every salon has the power to make (or break) the first (and last) impression a client has of your establishment. Here we show you how to turn your front desk from a support position into a profit center and customer service gateway.
May 1, 1994
A client’s first telephone experience with your salon should include a quick response and a cheery hello.
Keywords: customer service first impressions receptionist telephone etiquette