Topic : receptionist

1 - 4 of 4

Texting Over a Landline?

April 15, 2013  | Article

TextUs.Biz is an app for PC, Mac, or iPad that allows the salon to use its existing landline telephone number to text messages back and forth with customers.

Keywords: receptionist   smartphone apps  

The Ins & Outs Of Front Desk Etiquette

February 1, 2004  | Article

Keywords: client records   client retention   gift certificates   receptionist  

The First Impression [Really Does Count]

December 1, 2000  | Article

Often overlooked, the front desk position in every salon has the power to make (or break) the first (and last) impression a client has of your establishment. Here we show you how to turn your front desk from asupport position into a profit center and customer service gateway.

Keywords: first impressions   receptionist  

Opportunity Only Rings Twice

May 1, 1994  | Article

A client’s first telephone experience with your salon should include a quick response and a cheery hello.

Keywords: customer service   phone skills   receptionist  

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VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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