February 18, 2015
Sometimes being a professional means making the difficult choice to refuse to perform a service on a client. Knowing when to make that call is the sign of an educated and courageous tech.
Keywords: referrals Something to Talk About
August 27, 2014
| Blog Post
Maggie has been disappointed by the techs she’s referred her clients to.
May 29, 2014
Just starting out? “Get hairstylists in your area to wear your nails or at least refer their clients to you,” says Sharon Frenz, owner of The Nail Boutique in Tomah, Wis., and the newly opened Next Step Nails Training.
Keywords: building your clientele business building referrals working with hairstylists
April 26, 2014
While the value of using social media to gain clients is a steady drumbeat these days, don’t discount the power of handing out business cards to your favorite customers.
Keywords: business cards referrals
December 1, 2010
If business is slow, it’s time to crank up your “brave meter,” says Kristi Valenzuela, a success coach with Crystal Focus Coaching.
Keywords: advertising/promotions business building marketing/promotions referrals
April 1, 2010
Sometimes the things clients say are music to your ears; other times they can make you cringe. We asked nail techs to tell us their favorite, and least favorite, things to hear from clients.
Keywords: client issues clients reader surveys referrals
March 1, 2010
Nail techs play an important role in protecting clients. The three Cs — cuticles, colors, and contours — can be early indicators of larger health problems.
Keywords: career handbook healthy working nail diseases newbie referrals
February 1, 2008
Kim goes on the road to see how the Nail Garden earned 100 rave reviews on CitySearch.
Keywords: autoclaves implement disinfection On The Road referrals salon profiles
June 1, 2007
Don't be afraid to reach out to a podiatrist for sharing referrals. They may be just as interested as you are in building business. Act professional and you'll be treated professionally.
Keywords: building your clientele networking referrals working with doctors
August 1, 2006
Despite the mutual benefits, it can be tough to cultivate a referral relationship with a local podiatrist or other medical professional. Podiatrist and nail industry educator Dennis Arnold tells NAILS’ readers how to approach a local practitioner and establish a working relationship that benefits everyone — especially your clients.
Keywords: networking pedicures podiatrists referrals working with doctors
November 1, 2003
An old fashioned wooden nickel keeps the referrals coming in.
Keywords: building your clientele referrals
July 1, 2001
If it costs five times more to attract a new client than to keep an old one, doesn’t it make sense to spend something on a customer loyalty program? Learn to say thank you to clients in a way that keeps them coming back.
Keywords: client loyalty programs client retention client satisfaction loyalty programs referrals
February 1, 1992
Every month, our nail doctor answers readers' questions about any health-related issue.
Keywords: allergic reactions antifungals effect of UV light fungus home remedies