August 1, 2012
| Article
It’s intimidating enough to have to confront another employee for breaking the salon rules, but what do you do when it’s the owner who’s the culprit? We give you some simple strategies and scripts for a constructive talk, plus expert advice on when it’s time to move on to a different salon.
Keywords: coaching resolving conflict staff management
July 1, 1992
| Article
Keeping squabblers from each other’s throats may simply be a matter of working out an agreement beforehand.
Keywords: resolving conflict salon ownership
