Topic : Sandy Combs

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Harmony at the Happiest Place on Earth

August 3, 2012  | 

Yes Jill, Facebook is an awesome way to let your clients know what is happening in your salon. For instance yesterday we had a makeup party in the salon and we are going to post photos

Keywords: Sandy Combs  

Plug Your Accomplishments on Social Media

July 30, 2012  | 

I agree Jill. Posting your accomplishments on your salon website or Facebook page is a great way to keep clients and potential clients updated on all of the education your service providers take and are involved

Keywords: clients   Sandy Combs  

Sell Yourself on Social Media

July 20, 2012  | 

There are some really great websites out there that you can learn from. Many of the product-specific websites now have salon locators on them that you can sign up on to let potential clients know where

Keywords: Sandy Combs  

Commit to Learning Something New

July 16, 2012  | 

That sounds like it was a great retreat, Jill. I know that our retreat really helped our salon recharge and regroup for this year. We got a head start on planning fun events for the salon

Keywords: Sandy Combs   techniques  

Traveling and Competing: Two Goals Met

July 2, 2012  | 

Wowza Jill, I am sorry that your foot is broken. It is definitely harder to work towards your goals when you are short a fully functioning limb. I can see why you were frustrated with not

Keywords: Sandy Combs  

About Events — And Winning in Vegas!

June 20, 2012  | 

We have hosted all types of events over the years we have been in business and I know we are always working on the plans for the next one. Events like the ones we have discussed

Keywords: customer service   Sandy Combs  

Party Planning: Remember to Take Photos

May 25, 2012  | 

Jill, we have tried some of these methods for our client events. We have had them register at a different table instead of the front desk and this really helped us to make sure the guests

Keywords: clients   customer service   Sandy Combs  

Everyone Loves a Party

May 21, 2012  | 

I agree, client events are a very fun way to let clients see what your salon has to offer. We host several events a year at our salon. We always host an event for our salon

Keywords: clients   customer service   Sandy Combs  

Husbands Get the Hint With Client Wish Lists

May 14, 2012  | 

I love the idea of the Top 100! That sounds like a great program to start in our salon as well, Jill. I love that this is a way to not only reward the guest for their

Keywords: customer service   Sandy Combs  

A Rewarding Practice

May 2, 2012  | 

This is true Jill. I counted my loyalty cards and had dozens. They require an organizer all their own so they don’t clutter up my wallet.  I use several of them every week around town. For

Keywords: clients   customer service   Sandy Combs  

Simple Touches Keep Clients Coming Back

April 20, 2012  | 

I remember when we had all of those problems, Jill. It was a struggle to get some of the staff to retail and get them to ask for referrals. That did not make them comfortable at

Keywords: customer service   Sandy Combs  

Referral Contest Results Revealed

April 13, 2012  | 

Thank you, Jill. Without your coaching we would not be where we are today. It has been tough but it has been worth it to work towards making our nail department a success. In the beginning

Keywords: Sandy Combs  

Implementing Service Standards Shows Results

April 6, 2012  | 

When I first came to Misbehaven I was a booth renter. To say there were no service standards in the nail department is an understatement. We each had our own ideas about what the service should

Keywords: profitablity   Sandy Combs  

Sanitation Solutions

March 30, 2012  | 

Implement handling is an area that often has the most violations according to the state board inspector who comes in to visit us. In Washington we are required to use mostly single use items. There are

Keywords: Sandy Combs  

Keeping It Clean

March 26, 2012  | 

You are not that only one, Jill, who has to put away her winter clothes and get out her summer ones. In fact I still have some of my less conspicuous holiday decorations not only out

Keywords: Sandy Combs  

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