August 3, 2012
Yes Jill, Facebook is an awesome way to let your clients know what is happening in your salon. For instance yesterday we had a makeup party in the salon and we are going to post photos
July 30, 2012
I agree Jill. Posting your accomplishments on your salon website or Facebook page is a great way to keep clients and potential clients updated on all of the education your service providers take and are involved
July 20, 2012
There are some really great websites out there that you can learn from. Many of the product-specific websites now have salon locators on them that you can sign up on to let potential clients know where
July 16, 2012
That sounds like it was a great retreat, Jill. I know that our retreat really helped our salon recharge and regroup for this year. We got a head start on planning fun events for the salon
July 2, 2012
Wowza Jill, I am sorry that your foot is broken. It is definitely harder to work towards your goals when you are short a fully functioning limb. I can see why you were frustrated with not
June 20, 2012
We have hosted all types of events over the years we have been in business and I know we are always working on the plans for the next one. Events like the ones we have discussed
May 25, 2012
Jill, we have tried some of these methods for our client events. We have had them register at a different table instead of the front desk and this really helped us to make sure the guests
May 21, 2012
I agree, client events are a very fun way to let clients see what your salon has to offer. We host several events a year at our salon. We always host an event for our salon
May 14, 2012
I love the idea of the Top 100! That sounds like a great program to start in our salon as well, Jill. I love that this is a way to not only reward the guest for their
May 2, 2012
This is true Jill. I counted my loyalty cards and had dozens. They require an organizer all their own so they don’t clutter up my wallet. I use several of them every week around town. For
April 20, 2012
I remember when we had all of those problems, Jill. It was a struggle to get some of the staff to retail and get them to ask for referrals. That did not make them comfortable at
April 13, 2012
Thank you, Jill. Without your coaching we would not be where we are today. It has been tough but it has been worth it to work towards making our nail department a success. In the beginning
April 6, 2012
When I first came to Misbehaven I was a booth renter. To say there were no service standards in the nail department is an understatement. We each had our own ideas about what the service should
March 30, 2012
Implement handling is an area that often has the most violations according to the state board inspector who comes in to visit us. In Washington we are required to use mostly single use items. There are
March 26, 2012
You are not that only one, Jill, who has to put away her winter clothes and get out her summer ones. In fact I still have some of my less conspicuous holiday decorations not only out
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