June 24, 2011
Thank you Jill and congratulations to you for your success as well! I used to think of the other F-word when I thought of fitness. Then I hit “that number” too and finally woke up to
June 17, 2011
Much of what Jill is talking about should be natural for us to do. Get enough rest, eat right, and we will perform at our best. Unfortunately for most of us, this is the first thing
June 10, 2011
Congratulations Jill on your marathon! Great job meeting your goal and sticking to your plan. I am sure you feel a great sense of accomplishment and pride. What a wonderful achievement. Getting a good night’s sleep is
June 8, 2011
Jill’s last few posts have talked about the reasons techs give for not offering upgrades. I think one of these reasons that I have experienced is the idea that I needed to be fully booked with
May 27, 2011
When it comes to add-on services, these are some of the strategies I can tell you have definitely worked for me. A few years ago I was seeing the same clients every two weeks at the
May 23, 2011
We recently had a brand new nail technician join our salon and I know that I heard a lot of the same types of reasons Jill discussed from her when we talked about not asking for add-ons.
May 13, 2011
I think that every nail technician I know can relate to Jill’s last post. At times in my career I have been at both ends of this scale. Up until a few years ago I was
May 6, 2011
Wouldn’t we all like to add more money to our day? Boy, I definitely would. It is easy to come up with extra things that we can add that take more time, but that cuts us
April 29, 2011
We have our hand-washing station set up much like Jill suggests. We have had this set up for the last few years and it works very smoothly. Most of my guests do exactly as Jill said
April 25, 2011
While Jill continues discussing how to set up a hand-washing station, I am going to take a step back here and update all of you on the business-building techniques that we talked about a couple of
April 15, 2011
In my opinion, hand-washing should be a given procedure before any service is performed, ever. I have always had a hand washing-policy in effect for any of the guests that I perform services for — even
April 8, 2011
What a great post, Jill. I love that you plant seeds for the services you offer for each department during your tour. And I am definitely going to use what you say about husbands and the privacy
April 4, 2011
This week’s post from Jill makes me think of an experience that I had last year. This doesn’t involve the salon, but it did make me take an in-depth look at how I approach my first-time
March 25, 2011
I have read several of Michael Cole’s books and am certain I have read the very theory Jill mentioned in her last post. The particular book I remember reading it in was geared more toward hairstylists,
March 18, 2011
So this week’s post from Jill has me thinking about just how important these things are to the success of the service provider and to the salon. When any one of these things is out of
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