Topic : scheduling

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Too Many Hours in a Day

September 10, 2014  | 

Maggie gets flack for trying to limit her work hours.

Keywords: scheduling   service hours  

The Schedule Shuffle

August 29, 2014  | 

Back-to-school means a lot of appointment-switching, but Maggie doesn’t mind.

Keywords: client scheduling   scheduling  

10 Things You Can Do Right Now to Improve Your Work/Life Balance

May 16, 2014  | Article

Ah, the elusive goal of balance. How do we achieve it? Instead of epic goals and aggressive life change, let’s look at what you can do now…today.     

Keywords: health   scheduling   work life balance  

Maximizing Your Holiday Income

November 7, 2011  | 

Wow! What a series about pre-booking we’ve had over the last two months. Just by implementing one of those pre-booking ideas with incentives, you will raise your pre-book percentage. Who has implemented one of the three

Keywords: Jill Wilson   profitablity   scheduling  

Pre-Booking Contest Progress Report

November 4, 2011  | 

Jill, those are all great ideas to help raise our pre-book percentage. I can’t wait to try some of the other ones out later in the year. We are going with the product-filled gift basket drawing

Keywords: Sandy Combs   scheduling  

More Pre-Booking Incentive Ideas

November 2, 2011  | 

This is the last week of our discussion about pre-booking. My hope is that you have really taken this to heart and taken action after reading our blog. All my posts throughout September and October have

Keywords: Jill Wilson   scheduling  

Offering the Right Incentive

October 28, 2011  | 

In the past I’ve run specials to try to entice clients to book their next appointment. I remember during my first year in business I would tell my clients that if they booked their next two

Keywords: Sandy Combs   scheduling  

Use Contests to Spur Pre-Booking

October 25, 2011  | 

Over the past few weeks we have talked about how important it is to pre-book your client’s next appointment. I’ve shown you the math and hopefully you’ve seen the light and realized what it means to

Keywords: Jill Wilson   scheduling  

Head Off the January Blues

October 24, 2011  | 

Photo: Nail competitor Elyse Perry took second in the Veteran Simply Salon category at the NW Nailtech Networking Retreat. I agree Jill, it is very important to make sure you are pre-booking during the holidays. For me,

Keywords: Sandy Combs   scheduling  

Practice Pre-Booking Now and Prevent the January Slump

October 19, 2011  | 

During the months of September and October we have been talking about pre-booking. We’ve discussed how important it is to your business and to your revenue. I have given you numerous ways to get your client

Keywords: customer service   Jill Wilson   scheduling  

Scripting the Pre-Book

October 14, 2011  | 

I can really relate to the deflated feeling Jill talks about in her post when a client shoots down your pre-book offering. Early on in my career, as I mentioned before, this feeling happened to me a

Keywords: customer service   Sandy Combs   scheduling  

Making It Tough to Say No, Part 2

October 10, 2011  | 

Picking up from my last post, I’d like to discuss some ways you can respond if your client initially says no to your offer to pre-book. So after the appointment, I’ve walked my client to the front

Keywords: customer service   Jill Wilson   scheduling  

Pre-Booking: Hitting the Numbers

October 7, 2011  | 

I can speak to my experiences with using the tactics Jill recommends to improve my pre-book percentage. I have been doing really well for a long time at asking every client to book her next appointment

Keywords: customer service   Sandy Combs   scheduling  

Making It Tough to Say No, Part 1

October 5, 2011  | 

In my last post  I showed you the math of how much money can be lost by not pre-booking just one pedicure. Hopefully the math made sense to you and you’ve started to make the pre-book

Keywords: clients   Jill Wilson   scheduling  

Math, Not Magic

September 30, 2011  | 

When I graduated from cosmetology school I had no idea how to project my earnings. As I said before, I just waited for my client to call or to walk in. As a result many of

Keywords: customer service   profitablity   Sandy Combs   scheduling  
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