Topic : staff management

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10 Ideas For Handling Rapid Expansion

October 1, 2007  | Article

This is what you’ve been waiting for. You have a full book and clients waiting. So, what’s the problem? The problem is you need more space for nail tables, a way to manage a heavier workload, and capital to fund the expansion. Fortunately, solutions are near at hand.

Keywords: business   business building   consultants   keeping your business competitive   staff management  

2007 Salon of the Year: M&M Nails & Wellness Center

August 1, 2007  | Article

M&M Nails & Wellness Center wins 2007 Salon of the Year award. Owner Maisie Dunbar calls it "the pinnacle of my nail career."

Keywords: CND   continuing education   customer service   marketing/promotions   private labeling  

Dear Shari Talks About Employees Receiving Services

March 1, 2007  | Article

How should you prioritize employees who want salon services? Should you even allow business-hours services for employees? 

Keywords: staff management  

What Type of Boss Are You?

November 1, 2006  | Article

Take this self-quiz to determine your strengths as a manager. The insights you glean may help you use your valuable personal resources more wisely and develop a better understanding of others.

Keywords: finding/retaining staff   staff management   staff training  

How to Fire Right

February 1, 2006  | Article

It’s common for employers to accept all kinds of excuses for poor performance, mistakes, and problems. Be careful about being sucked into an employee’s personal problems.

Keywords: staff management  

Smile When You Say That

April 1, 2005  | Article

Learn the basic building blocks of customer service to establish a lasting rapport and make clients feel like friends. Whether on the phone or in person, learn what to say and what to do to cast yourself and your business in a positive light.

Keywords: customer service   staff management  

Have the Courage to Let Bad People Go

January 1, 2005  | Article

It is better to turn down business, referring business to another salon, than to keep employees that I cloud your space with their negative attitude. 

Keywords: firing staff   Maisie Dunbar   Maryland   staff management   staff motivation  

Spell It Out:Developing Your Salon Training Manual

May 1, 2004  | Article

Creating a salon training manual may be just what you need to reorganize your business and elevate your team to a new level of professionalism. Although creating and implementing a service manual takes time and energy, the end results are well worth the effort.

Keywords: customer service   opening a new salon   staff management  

Is Your Pay Structure The Problem?

November 1, 2003  | Article

How a salon chooses to pay its staff can make all the difference in employee retention, quality of service, profitability, and your ability to compete. After payroll, salon owners are often left only with their own tip money and revenue from services they've performed. Should you abandon the traditional commission structure for a pay system that rewards behaviors that are key to the salon's overall success?

Keywords: business   keeping your business competitive   money   service pricing   staff management  

Team Spirit: How to Motivate Your Staff

September 1, 2003  | Article

If your salon team isn't performing as well as you'd like, it could be because of your leadership. Study the systems that will assist each employee in achieving her best: mission statement, employee evaluations, staff meetings, coaching for individuality, and rewards.

Keywords: employee issues   staff management  

From Manager to Leader

May 1, 2002  | Article

Have you ever felt like your salon is running you instead of the other way around? You can change things and create a positive, nurturing work environment where your employees are more than willing to follow your lead.

Keywords: salon management   salon ownership   staff management  

How to Resolve Staff Conflicts

April 1, 2002  | Article

For a salon to prosper, every member of the team must share a commitment to resolve potential conflicts quickly, before problems escalate and resentments grow.

Keywords: resolving staff conflicts   staff management  

Get on the Fast Track

January 1, 2002  | Article

Put your salon on the fast-track to business growth with leadership, teamwork, and the proven business systems. NAILS reports on the hows and whys of business growth through team development taught at Salon Business Strategies’ Fast Forward Live!

Keywords: Neil Ducoff   staff management   staff motivation   staff training  

Policies and Procedures: Word Power at Work

November 1, 2001  | Article

While not legally required, an employee handbook provides employees with a roadmap to success in your business by clearly communicating your vision and their role in it, as well as the policies and procedures they need to live by at work.

Keywords: employee issues   policies and procedures   staff management   staff retention   staff training  

Nail Department Bosses Benefit Techs and Owners Alike

June 1, 2001  | Article

Naming a manager to tend to the day-to-day needs of your nail staff and clients and to cultivate the department’s growth can transform a department that’s underdeveloped or overlooked to a thriving salon profit center.

Keywords: staff management   staff motivation   staff training  

Encyclopedia

The founder of Volpe Nails, Volpe took the franchising concept as far as she could in the nail industry. Now, in addition to her two profitable locati...
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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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