Topic : staff management

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Policies and Procedures: Word Power at Work

November 1, 2001  | Article

While not legally required, an employee handbook provides employees with a roadmap to success in your business by clearly communicating your vision and their role in it, as well as the policies and procedures they need to live by at work.

Keywords: employee issues   policies and procedures   staff management   staff retention   staff training  

Nail Department Bosses Benefit Techs and Owners Alike

June 1, 2001  | Article

Naming a manager to tend to the day-to-day needs of your nail staff and clients and to cultivate the department’s growth can transform a department that’s underdeveloped or overlooked to a thriving salon profit center.

Keywords: staff management   staff motivation   staff training  

Editor's note: If You Retrain New Hires, Consider Hiring Apprentices

June 1, 2000  | Article

Should more states allow apprenticeships as a viable educational option for aspiring nail technicians?

Keywords: apprentice programs   As I See It   staff management  

10 Commom Mistakes Salon Owners Make & How You Can Avoid Making Them Yourself

August 1, 1999  | Article

Experience is the hardest teacher, but one of the wisest. So why not take advantage of others’ hard-earned advice when you have the opportunity? We asked several industry consultants what the most common mistakes are that salon owners make, and how our readers could avoid them.

Keywords: business plans   finding/retaining staff   policies and procedures   raising prices   salon management  

Walkout!

February 1, 1998  | Article

You may suspect you have a personnel problem, but when your entire staff walks out, you know it’s time to change the way you do business.

Keywords: finding/retaining staff   staff management  

It’s the TEMPS vs. the PERMS

August 1, 1996  | Article

The idea for the one-year-old cosmetology personnel agency grew out of DeVenuto’s own experience as a salon owner who often wished she could find temporary help.

Keywords: finding/retaining staff   staff management  

Sharing Is Succeeding

April 1, 1996  | Article

Networking with other salons at a tradeshow, or even at an informal breakfast meeting can make many good ideas go a long way.

 

Keywords: Debbie Doerrlamm   finding/retaining staff   keeping your business competitive   marketing/promotions   Paula Gilmore  

Beyond Basic Training: How to Train Nail Techs on the Job

December 1, 1995  | Article

New nail technicians are diamonds in the rough. Here’s how salon owners help neophytes polish their skills to perfection.

Keywords: finding/retaining staff   staff management   staff training  

Give Your Staff a Raise Without Spending a Cent

October 1, 1995  | Article

10 ways to motivate and retain top staff

Keywords: finding/retaining staff   staff management  

Change Someone's Life

October 1, 1995  | Article

Keeping your clients happy is crucial but don't forget about your novice nail technicians.

Keywords: As I See It   mentoring   preventing burnout   staff management  

Salon Meetings Help Your Staff Work Happier

January 1, 1995  | Article

Prevent issues from lingering and keep team informed with regular salon meetings.

Keywords: staff management  

Aliens Land On Earth And Other New Year's Predictions

January 1, 1995  | Article

Get ready! Predictions on where the nail industry is headed!

Keywords: As I See It   customer service   keeping your business competitive   staff management  

On-the-Job Staff Training

March 1, 1994  | Article

Train your already skilled new-hire your way and you’ll have an employee to be proud of.

Keywords: staff management   staff training  

How Do I Discourage Salon Gossip?

March 1, 1994  | Article

This month's reader to reader column offers suggestions including simply talking directly to the offender.

Keywords: salon gossip   staff management  

Working With a Difficult Boss

October 1, 1993  | Article

Feeing like it’s time to throw in the towel at work? Before you wash your hands of the whole situation, think about what you can do to create more harmony between you and your supervisor.

Keywords: employee issues   staff management  

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