January 1, 2005
It is better to turn down business, referring business to another salon, than to keep employees that I cloud your space with their negative attitude.
Keywords: firing staff Maisie Dunbar Maryland staff management staff motivation
October 1, 2003
Prevent employee turnover from turning your salon upside-down by providing a work environment that attracts and retains your business’s most valuable asset. (Hint: Money isn’t all that matters.)
Keywords: finding/retaining staff recruiting staff retention
January 1, 2003
For this month’s On the Couch, we turn to Kim Stevens, owner of Puttin’ on the Tips Salon & School in Ocala, Fla. A cosmetologist for the past 20 years, Stevens has taught extensively, competed successfully, and worked as a distributor sales consultant. She was also an educator for Creative Nail Design for 12 years.
Keywords: staff retention tiered pricing
November 1, 2001
While not legally required, an employee handbook provides employees with a roadmap to success in your business by clearly communicating your vision and their role in it, as well as the policies and procedures they need to live by at work.
Keywords: employee issues policies and procedures staff management staff retention staff training
September 1, 1997
Most nail techs agree that seniority should bring a higher price.
Keywords: service pricing staff retention
June 1, 1997
Franchise salon owner makes recommendations for other owners considering adding nails to the service menu.
Keywords: adding new services building your clientele client scheduling hiring nail technicians Maureen Volpe
March 1, 1997
This New Jersey salon owner works with middle-schoolers to show them not only the nail business, but what working is all about.
Keywords: recruiting staff retention staff training
August 1, 1992
When you have no choice but to let an employee go, follow these important steps to protect yourself from angry ex-employees and from the labor board.
Keywords: firing staff staff management staff retention
April 1, 1992
In a new twist on an old lyric, baby boomers are calling today’s youth impossible to manage. Is the new generation of workers bringing us to the eve of destruction?
Keywords: hiring nail technicians recruiting staff management staff retention