January 15, 2014
While you’re looking for the perfect tech, the perfect tech is looking for the perfect salon! Know what makes your salon great so you can set yourself apart from other spas. How do you advertise? What’s your reputation in town? Do you have a niche clientele? Do you pay for and attend networking events/shows/training classes? Do you offer staff team-building opportunities — even if it’s a casual get-together one night a month? What benefits do you offer?
Keywords: economy keeping your business competitive recruiting retailing team-building
December 2, 2013
Prepare your students for the real world by engaging them with their classmates.
Keywords: cosmetology schools full-service salons team-building
May 28, 2013
You hired her, trained her, helped fill her book, and now she’s leaving the salon. What will you tell the clients?
Keywords: client issues client relationships hiring nail technicians nail technician team-building
March 13, 2013
We as a salon started going through the book “Over the Top” by Michael Cole this January. We had our monthly staff meeting yesterday morning and we are doing one chapter a month as a full
Keywords: clients Sandy Combs team-building
August 19, 2011
Team building is essential for a salon’s success and not as difficult as you think. Daily communication creates clear objectives and promotes participation by all.
Keywords: business tools employee issues team-building
February 1, 2010
A regular team meeting is essential for running a successful business.
Keywords: business tools professionalism team-building
January 1, 2010
Sure we love our clients and the work we do, but it’s our relationships with coworkers that can make the difference between a so-so work environment and a place we look forward to returning to day after day. NAILS asked readers: What do you do that’s special or unique at your salon to foster team spirit?
Keywords: healthy working motivation reader surveys salon atmosphere staff management
February 9, 2009
Heather and I have been working together on rebuilding my business for a year now. So, how much have I accomplished? First of all, I’ve made some very good friends along the way, both with co-workers and clients.
January 15, 2009
Ever wonder why you can go to any Starbucks in any town, in any state and have the exact same experience? You guessed it: they have systems! They probably can't spell your drink but they can
Keywords: Heather Goodwin retailing scheduling team-building
January 5, 2009
Isn’t it exciting to become a part of a new salon family? There’s always so much to learn from each other. There’s always so much to share. Now that Adrienne has settled into her new salon
Keywords: clients Heather Goodwin team-building
December 15, 2008
Every nail tech has those days of wondering: “Did I make the right choice?” No work situation is perfect, and everyone thinks that they can do better if they just open their own place, but if
Keywords: clients salon services team-building
October 15, 2008
How do you create new habits? Practice, practice, practice. The staff at HB&S are all trying to form new habits that work together since coming back from Champ Camp. The front desk is trying to also work
October 9, 2008
With the holiday season just a few short weeks ahead, how can one turn those new clients into lifelong relationships? Adrienne has spent this past year setting up relationships with not only new clients, but also
Keywords: Heather Goodwin scheduling team-building
September 30, 2008
Sometimes even the greatest client relationships can be tested when they deal with others in the salon. Whether it is an encounter with another service provider or a front desk staff member, any and all frustrations