Topic : team-building

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Creating "Top Gun" Front Desk Employees

September 25, 2008  | 

How can you ensure soaring sales and service? Start by considering both yourself and your front desk staff as "income-producing service providers". You see, so many front desk staff members who have come and gone have

Keywords: Heather Goodwin   scheduling   team-building  

Handling Front Desk Turnover

August 26, 2008  | 

Ever feel like you finally have the front desk operators trained to book you exactly as you want your day to look like, only to have them quit? Ugh…it can be so frustrating. Whenever there’s a

Keywords: Heather Goodwin   scheduling   team-building  

More Event Analysis, Plus Holiday Retail Planning

July 17, 2008  | 

Since we’re putting more of a focus on events and on orchestrating them properly, we were a part of the “Old Fashioned 4th of July Celebration” held in downtown Apex, N.C. This was a success for

Keywords: clients   retailing   team-building  

An "Event"ful Year

June 25, 2008  | 

Hair, Body & Sole seems to be everywhere these days. We have been involved in events all year, the most recent a business expo and a fashion show. Recently we submitted a press release about this

Keywords: clients   team-building  

What Color is Your Salon? Part 2

June 19, 2008  | 

What color is the personality of your team? As we talked about before, getting to really know your team can make all the difference. One book I strongly recommend to salon owners is What Color Is

Keywords: Heather Goodwin   team-building  

What Color Is Your Salon?

June 10, 2008  | 

What color is the personality of a salon? Is it full of creative go-getters, or kind-hearted mother hens? Is it full of business-minded entrepreneurs, or people that need a constant push just to show up on

Keywords: Heather Goodwin   team-building  

Unleash The Power of Your Team

July 1, 2006  | Article

By developing and supporting the inner power of each member, salon owners can double as cheerleaders to develop an unstoppable salon team. From the moment they are hired, it’s your job to give team members the tools they need to excel and prosper.

Keywords: coaching   finding/retaining staff   owner issues   team-building  

Treat Your Team to an Educational Retreat

January 1, 2006  | Article

Millie Haynam explains the hows and whys of educational retreats, which are designed to educate, motivate, and foster team unity.

Keywords: owner issues   team-building  

Silence Is Golden (And Other Rules Nail Techs Live By)

February 1, 2000  | Article

Like any other profession, the nail industry has its share of unwritten rules. We talked to 10 nail techs and got their opinions on everything from stealing to gossiping.

Keywords: professionalism   team-building  
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Encyclopedia

In 1983 Jack and Michael Megna founded the company that would become Backscratchers Salon Systems, Inc. At the time, Jack, now Chairman of the...
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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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