Topic : team-building

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Starting Front Desk Training

September 30, 2008  | Blog Post

Sometimes even the greatest client relationships can be tested when they deal with others in the salon. Whether it is an encounter with another service provider or a front desk staff member, any and all frustrations

Keywords: team-building  

Creating "Top Gun" Front Desk Employees

September 25, 2008  | Blog Post

How can you ensure soaring sales and service? Start by considering both yourself and your front desk staff as "income-producing service providers". You see, so many front desk staff members who have come and gone have

Keywords: Heather Goodwin   scheduling   team-building  

Handling Front Desk Turnover

August 26, 2008  | Blog Post

Ever feel like you finally have the front desk operators trained to book you exactly as you want your day to look like, only to have them quit? Ugh…it can be so frustrating. Whenever there’s a

Keywords: Heather Goodwin   scheduling   team-building  

More Event Analysis, Plus Holiday Retail Planning

July 17, 2008  | Blog Post

Since we’re putting more of a focus on events and on orchestrating them properly, we were a part of the “Old Fashioned 4th of July Celebration” held in downtown Apex, N.C. This was a success for

Keywords: clients   retailing   team-building  

An "Event"ful Year

June 25, 2008  | Blog Post

Hair, Body & Sole seems to be everywhere these days. We have been involved in events all year, the most recent a business expo and a fashion show. Recently we submitted a press release about this

Keywords: clients   team-building  

What Color is Your Salon? Part 2

June 19, 2008  | Blog Post

What color is the personality of your team? As we talked about before, getting to really know your team can make all the difference. One book I strongly recommend to salon owners is What Color Is

Keywords: Heather Goodwin   team-building  

What Color Is Your Salon?

June 10, 2008  | Blog Post

What color is the personality of a salon? Is it full of creative go-getters, or kind-hearted mother hens? Is it full of business-minded entrepreneurs, or people that need a constant push just to show up on

Keywords: Heather Goodwin   team-building  

Unleash The Power of Your Team

July 1, 2006  | Article

By developing and supporting the inner power of each member, salon owners can double as cheerleaders to develop an unstoppable salon team. From the moment they are hired, it’s your job to give team members the tools they need to excel and prosper.

Keywords: coaching   finding/retaining staff   owner issues   team-building  

Treat Your Team to an Educational Retreat

January 1, 2006  | Article

Millie Haynam explains the hows and whys of educational retreats, which are designed to educate, motivate, and foster team unity.

Keywords: owner issues   team-building  

Silence Is Golden (And Other Rules Nail Techs Live By)

February 1, 2000  | Article

Like any other profession, the nail industry has its share of unwritten rules. We talked to 10 nail techs and got their opinions on everything from stealing to gossiping.

Keywords: professionalism   team-building  

Graduates Hear Seven Principles for Success

December 1, 1994  | Article

Empire Beauty Schools featured Creative Nail Design Systems’ president Jan Nordstrom Arnold as commencement speaker for its 19 Pennsylvania cosmetology schools’ graduation ceremony. The 1,000 students and a crowd of more than 2,000 heard Arnold’s philosophy on the future of the salon industry and her “7 Principles for Success.”

Keywords: business building   Jan Arnold   team-building  


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