July 1, 1995 | Article
One of the most important responsibilities of the salon owner or manager is to field complaints from unhappy customers. The tricky job is to handle an unsatisfied customer and the technician who provided the service without losing either.
Salon Design on a Dime22 photos
Lots and Lots of Ocelot9 photos
Originally defined by NAILS Magazine as a nail salon whose service prices are less than one-half the national average service prices. Learn More
What is causing the deep horizontal ridges and swollen cuticles in my client’s nails?
How do you track your sales and other records throughout the year?
Is there a business-related New Year’s resolution you find yourself making every year?
Do your clients ask about polish being “three-free”?
Reader to Reader: What solutions do you have for handling extremely obese clients respectfully?
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How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.
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The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.
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